Hope Health Supply Reviews | Read Customer Reviews of hopehealthsupply.com

Hope Health Supply Reviews | Read Customer Reviews of hopehealthsupply.com

Hope Health Supply reviews

862 approved reviews, newest moderated first

Tamarra B.
Dec 23, 2020
My favorite mask!
The masks always come quickly. I love the quality and price!
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Brenda M.
Dec 17, 2020
Great company and great products.
Great company and great products.
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Dindigalla R.
Dec 8, 2020
I orderedpackage of reusable face mask…
I orderedpackage of reusable face mask on dec. 1st and i have not heard and my tracking number keeps coming back as invalid. Would you verify and respond. Order No. 61400 Thanks
Response from Hope Health SupplyDec 8, 2020
Hi Dindigalla, thanks for reaching out. You can also email [email protected] anytime. Your tracking URL is right here - https://webtrack.dhlglobalmail.com/?trackingnumber=420484239374869903505895237235 Rest assured, your order is on its way to you!
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Eleanor Y.
Nov 28, 2020
I ordered reusable and disposable masks…
I ordered reusable and disposable masks from this company, first the disposable ones the ear loops fall off the minute you put any pressure on them such as putting the mask on, the reusable ones are not as pictured and say on the package they do not provide any protection, the oxygen reader looks like a kids toy and does not even have batteries, of course there is no recourse after you purchase, called Alabama police and they told me there is an empty lot where the address is. this company needs to be shut down they are selling crap and not standing behind it.
Response from Hope Health SupplyJan 25, 2021
Eleanor, thank you for your feedback. - If your earloops have fallen off, we are happy to replace your masks. Please reach out to customer support at [email protected] and an agent will take care of you. - It sounds like you're referring to our Pulse Oximeter. Our Pulse Oximeter comes with a one year warranty. It does not include batteries, which is clearly stated on the product listing. "2 AAA batteries required (Not included). " Link: https://www.hopehealthsupply.com/collections/healthcare-products/products/finger-pulse-oximeter/ - All of our orders are fulfilled from our warehouse in Alabama. We assure you that there is a warehouse at the address stated. The "empty lot" you're referring to is likely the parking lot connected to the warehouse where our employees park. We stand proudly behind our products 100% and have helped thousands of customers make it through this difficult time. We wish you health and happiness!
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Carol S.
Nov 17, 2020
Horrible quality...waste of money
Horrible quality...waste of money
Response from Hope Health SupplyDec 8, 2020
Hi Carol! Thank you for the feedback. We're so sorry to hear you weren't happy with your Hope Health Supply order. We're committed to customer satisfaction. Please email [email protected]. We'd love to learn more about what's wrong with your order.
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Gabriel M.
Nov 4, 2020
Great quality, received them quickly!
Love the masks, especially the black ones for workouts, they're really breathable. Customer service was fantastic.
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Ardith B.
Oct 1, 2020
speedy service
speedy service, great communication, and excellent masks!
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Sharon B.
Oct 1, 2020
Finally got the masks
Finally got the masks for my daughter. Thank you for your response
Response from Hope Health SupplyDec 16, 2020
Hi Sharon, our records indicate that your original order was lost in the mail. We are so very sorry that this happened. We went ahead and issued a new shipment to you. It looks like you received it on Saturday. https://webtrack.dhlglobalmail.com/?trackingnumber=420300769374869903505952015837 We hope that you will order from us again in the future. Please reach out to [email protected] with any questions. Take care! <3
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