hookandloom.comReviews of hookandloom.com

I order 2 small (2' x 3') cotton rugs for my bathroom. They are exactly what I wanted. I ordered a swatch ahead of time at minimal cost, so I knew they were the right color and thickness before ordering. The free shipping was fast, and received the rugs in record time, just in time for an event I was hosting. The customer service folks were prompt, receptive, and gracious. The rugs are great. I haven't washed them yet, but they look good, feel good, and dry out quickly. I'm glad they are made from recycled fabric, and apparently under ethical conditions as well. The price was comparable (or lower) than other sellers for less satisfactory products. The company is based in western Massachusetts, which I consider a plus.

Customer service with this company is excellent. I ordered several samples, and then proceeded to purchase a rug. I am very pleased with my purchase. I would not hesitate to buy from this company again in the future.

The samples I ordered came very quickly, allowing me to feel confident in my color choice. Once ordered, the rug also came quickly. I was looking for an eco friendly, non-toxic washable rug that I can feel safe laying on. I have dust mite allergies so being able to wash it was crucial. I ordered a 5x8 and it fits in my home washer. I ordered their natural rubber liner mat as well. I am very happy with my purchase. In a world pull of plastic, they provide a healthier alternative and I’m all for that. I would recommend it to others and definitely purchase again.

From the samples, the complete information on the website, and the timely delivery to the look, feel and smell of these rugs, I am delighted! I have a latex allergy and chemical sensitivities, so I much appreciate these natural products.

We love the rugs! The colors we ordered were exactly the same as presented online and look great. We will definitely order again.

I love these rugs. The customer service is excellent. If you want real wool or cotton this is a go to place. This is a fourth purchase and never unhappy.

I'm a repeat customer of Hook & Loom. I like the selection of flat and loom weaved rugs. I often sit on the rugs with my grandchildren and cats and really like that the rugs are free of chemicals and synthetic materials and that they are easy to clean. I also like that they are ethically produced.

I just had new wood floors installed throughout the kitchen and dining areas in my home. I needed nice washable runners to protect the floors from food prep and cleanup drips. The rugs i bought from Hook & Loom are perfect - beautiful and practical. I am also always thrilled when i can support small, environmentally sustainable companies.