hoogahealth.comReviews of hoogahealth.com

Purchased a Hooga pod. The mat arrived dead. The company assumed the controller was bad and offered to send a new one. However, being that the product was DEAD ON ARRIVAL, I don’t have confidence in its quality or longevity. After much back and forth, I asked to return it. Though I was sent a non functioning product out of the box and Hooga can only assume what’s broken, the return and fees are at my expense. HOOGA, nobody wants to spend $1500 on a faulty product, nobody wants to fix a faulty product especially before they’ve had the opportunity to use it. DEAD on arrival! That isn’t standing behind your products. It’s simply sending them out and hoping everything works. I’m not your repair man. I’m someone who spent almost $1500 on a product and trusted it would work when it arrived. I’m sure you would expect the same. Stand behind what you sell and do the right thing April 2, 2026 In response to your reply, I do understand things can go wrong, but if you have enough of a problem that you have a data set, why not just fix the problem and create a more reliable product. I simply want a refund that doesn’t hold me responsible for a faulty equipment. I have reached out to customer service, unfortunately that’s what brought me here.

I have had and used the Hg300 with many positive results , such as being able to go to sleep easily and sleeping better, , a relatively new experience for me, as well as substantial pain relief for arthritis and past injuries. I recently ordered the face mask and neck mask. It was delivered from Amazon with makeup smudges on it. Hooga customer is the best I have ever encountered ! They immediately sent me a new one! And I have been happily enjoying its benefits ! It is very relaxing and my face looks better, somehow fresher, younger even, after using it. I will definitely be purchasing more products from Hooga ! I trust them and I trust their products!

I did a ton of research and chose Hooga. Their quad chip design is essential, ensuring maximum coverage of the 4 all important light wavelengths. Each LED emits all 4 from every LED. Others only put out 1 or 2 light wave frequencies per LED which means spread out and diluted coverage. The build quality is excellent. The packing materials for shipping were first class. The panel and stand shipped promptly and the communication and support from the company (particularly Tyler) were exceptional in this day and age. I would not hesitate to recommend the product or company to anyone. They clearly care about their products and customers.

I recently received my PRO300 panel. Couldn’t be happier. Previously I was using the HG300, which I liked, but this new one is a wonderful upgrade. Hooga makes quality products at a great price point, but I’m even more impressed by the outstanding customer service this company provides. Truly, they go above and beyond. 10 star service! 03/19/26

Great product, tested and fully grounds body. Bought one for the for of my bed and for my office.

Hooga has excellent customer service! I couldn’t have had a better experience with my recent order and device issue. Cord was supportive and quick to respond and helped to assist resolve my order issue.

Product is well designed, quite easy to use and seems of good quality.

I received the Hooga a week ago. The Hooga Ultra 360 is a well constructed device. I used the Hooga on every joint/body part that ached or felt stiff. I am 67 yo male. I go to the gym and experience a lot of fatigue and soreness after working out. This is what I experienced after using the Hooga for six treatments. Less neck stiffness Less hand stiffness. Less lower back stiffness Less pain in R lower leg. (I developed a blood clot caused by an incompetent surgeon at North Florida Hospital.) I developed a chronic condition called post thrombotic syndrome. The Hooga decreased the daily episodes of pain in my leg. R big toe. My R big toe was stiff and had a small hard painful bump on the top surface. After the treatments, the toe is without pain, less stiff, and the bump disappeared! I am impressed with the results in such a short time. I should have bought it sooner.