honiture.comReviews of honiture.com

Buena atencion al cliente y buenas calidades!

I ordered a replacement batery for my honiture product. While orderyng and paying for the product the delivery time indicated was 5 days. It's been more than one month.The incomplete tracking information provided indicates that the item has not yet left the country of origin. I requested a refund, but it was denied. At this point, it feels like theft. Occasionally, they respond to my follow-ups by providing the same tracking number, which returns a "tracking not found" result.

I have three Honiture products now and I'm very happy with all of them. I have two versions of their vacuums and one wet/dry combo. I had one issue that needed customer support and within hours they were sending me a replacement. It was extremely fast and efficient. I would buy from them again in a heartbeat.

I bought two X7 units. One is good, another one had an issue with the dust cup. Customer service got back to me fast and shipped out a new dust cup right away. They even threw in an extra roller brush as a courtesy. The service was quick and professional. That said, the replacement had to ship from overseas, so it took about ten days to arrive. For that reason, I'm giving four stars.

Great value for the money. Customer service is outstanding. They honored their promise and gave me a price match within 60 days, then refunded the difference. I highly recommend this company.

I emailed honiture not less than six times to go over my vacuum problem. I have yet to receive one response.

I have recently received excellent customer service from Danny ar Honiture, who liaised on my behalf with Snapbuy UK, to sort a replacement floor brush for me under warranty. Danny responded promptly to my messages, and provided detailed information at each stage of negotiations. Whilst Honiture was not responsible for after sales service on my cleaner, Danny agreed to liaise with Snapbuy to arrange a replacement. Well done Danny! I would suggest that Honiture update its manual as the email address provided is not monitored and customers may think their enquiry has been ignored.

Very handy and manageable. My wife loves it as its powerful suction powerful suction system effortlessly removes all dusts & dirts. Highly recommended