HoneydewReviews of honeydew.com

I have had prior Accutane treatment to great benefit. So I tried this on-line service rather that drive 50 miles to my dermatologist. I believed the "Easy, Convenient" promises in the Honeydew marketing materials. Unfortunately, my actual experience was not convenient. The lab results were misplaced, and the care coordinators simply assigned it to me to resolve this. The app twice requested I complete the iPledge requirement which I gladly did. Then the care coordinator assigned it to me to resolve the problem with the prescribing physician that resulted. Not easy, Not convenient. I am attempting to cancel, which the organization is resisting, and will likely refuse to do so. I will simply return to the excellent service I received at my prior dermatologist, although they are 50 miles away.

When I questioned the recommended treatment plan. Because our son was having issues, there was no discussion, simply treatment ended and told to go find a local dermatologist. These people only want your money and do not care about the patient. Don't waste your time. Reply to Connor: when there is no discussion and then simply cutting off the patient, that is not providing "care", that is simply collecting money for a single canned option and kicking out everyone else. Please don't insult the public by saying you all are providing any medical care. You are not. You are acting like a medicine vending machine.

If I could give zero stars, I would. Despite starting their communication by saying they “didn’t want to make things difficult,” that is exactly what Honey Dew did at every turn. Instead of making the process smooth or helpful, the experience was frustrating and disappointing. I have been a registered nurse for 20 years and have dealt with plenty of poorly run medical offices—but this company takes the cake. The lack of professionalism and genuine patient care is shocking. Thankfully, this only affected me and not an actual patient under my care. It’s clear this company is more focused on making a dollar than helping people. I will be finding a new dermatologist who actually prioritizes patient care, and I will be sharing my experience with anyone who asks.

Signed up specifically for Accutane treatment, was billed on January 18th, and shortly after was taken off Accutane due to mildly elevated labs without being given the option to repeat testing after rest. I explained that heavy training likely influenced the results and requested to continue, but was refused. Instead, they tried to switch me to basic topical treatments that I did not sign up for. I had not used the service and did not receive the treatment I paid for. This felt like a bait-and-switch and very impersonal care. Would not recommend if you are seeking real Accutane management

I've spent the last six days trying to resolve what should have been a straightforward issue: getting a refund and restarting a 6-month membership. The customer service experience has been nothing short of terrible. Response times are excessively long, and every interaction feels like it's starting from zero with no continuity or understanding of the previous exchanges. What really sealed the deal for me was the complete lack of urgency or care in resolving a simple customer request. Six days of back-and-forth for something that should take one email exchange is ridiculous. I've ultimately decided to cancel entirely and request a full refund rather than continue dealing with this level of service. If a company can't handle basic customer inquiries efficiently, I have zero confidence in their ability to deliver on their actual product or service. Save yourself the headache and look elsewhere. There are plenty of competitors who actually value their customers' time. Company buys reviews from people promising discounts. DO NOT TRUST WHAT YOU SEE

Please note that there's an extra 25 dollars fee on top of the monthly/yearly membership for Accutane.On their website, it said "$25/month extra for Accutane management, IF prescribed". I do not believe pharmacists or doctors are allowed to prescribe medication until they've received my second pregnancy test. Yet, I was charged this fee despite being on my iPledge waiting period. When I emailed to inquire, they explained that you will have to pay this extra $25 fee even when you aren't prescribed medication yet, which is contrary to their website. I emailed them to cancel my membership and get refunded. They ghosted me for several days and proceeded to charge me another $25 dollars on January 18th. I called them today (Jan 20) three times, all they did was say that they are unable to hear me and that I should plan to call back.

I purchased a membership right after my free consult before realizing I wasn’t a good fit for accutane. I have been emailing the support, membership, and info honeydew emails for WEEKS and no one has even responded to me. Do not go with this company.

Absolutely should be shut down ! All of these good reviews are fake, guaranteed.