Real Estate Insurance Reinvented Honeycomb is reinventing real-estate insurance with state-of-the-art technology that eliminates the need for on-site physical inspections to assess risk, utilizing instead aerial photography, computer vision, artificial intelligence and machine learning. Get a QuoteWhy Honeycomb Online Everything: Purchase, manage, and customize your policy online and in real time Top-rated: Financial rating of “AM Best A-” excellent Affordable: The right coverage for the right price - up to 40% saved compared to our competitors Fast and easy: Answer a few questions about the property and get a quote in less than 5 minutes Superior coverage: Tailored coverage to fit your needs as a property ownerInsurance Products Condo Associations Apartment Buildings Single Family Rentals
Honeycomb Insurance (honeycombinsurance.com) has 162 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
honeycombinsurance.com
Website
honeycombinsurance.com
Category
Insurance
Location
Chicago, Illinois
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: May 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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As an 18 year insurance agent, the company states they write things, but nothing ever fits their underwriting guidelines. I won't waste my time quoting a company, I have no confidence in possible taking care of the policy holder.
Response from Honeycomb InsuranceNov 12, 2023
Dear Lanford,
We appreciate you taking the time to share your feedback with us; it helps alert our team to where there are gaps in understanding regarding our appetite. After speaking with our VP Sales and getting connected with additional points of contact, we look forward to building a more effective working relationship moving forward!
NC
Nancy C.
Crooks Write Policies NOT Looking at…
Crooks Write Policies NOT Looking at Their Own Inspection
August - Honeycomb did a thorough inspection and 20 photos of the electrical panels.
September - I paid $3497 for their policy
October - They required $35000 of interior electrical panels which we couldn't possibly complete in 3 weeks.They refunded some money but took $565.
They claim they don't review their inspection in a timely manner. WATCH OUT for these crooks.
Response from Honeycomb InsuranceOct 19, 2023
Thank you for your feedback, Nancy. We are sorry to hear your experience with Honeycomb did not meet your expectations.
Our top priority is to ensure the safety of our insured properties and their tenants - and we go to great lengths to achieve this goal. Honeycomb's inbound submission screening questionnaire, the signed application process, and property inspections are some of our multiple efforts to ensure that non-standard electrical panels with an increased likelihood of electrical overload, breaker trip failure, etc., which could result in a fire, are not in our program.
If they are identified, as they were in this case, Honeycomb requires that they be replaced. In the event that an insured requires an extended period of time to complete the necessary replacement of ineligible electrical panels, we are happy to be flexible and supportive regarding the timeline, as long as the insured is making material progress toward completing the replacement. In this specific case, the insured elected to cancel the Honeycomb policy midterm; therefore, we refund all unearned premiums net of clearly designated non-refundable policy fees and short-rate cancellation penalties as permitted by state insurance statutes.
RA
Raymond
Very professional
Very professional! Excellent communication skills and attention to detail. Got me the exact quote I needed in a matter of 2 days.
Response from Honeycomb InsuranceOct 19, 2023
Thanks for the great review, Raymond! We're thrilled to hear you're happy with the product and the service. Welcome to Honeycomb!
SD
Sean D.
Quick communication good experience
Quick communication, fair rates, easy onboarding.
Response from Honeycomb InsuranceOct 8, 2023
Thanks for the review Sean! Welcome to Honeycomb!
HB
H B.
So far so good
So far so good. I had good follow up. The agent was personable and responsive. The enrollment Process was easy. The premium was in my budget
Response from Honeycomb InsuranceOct 8, 2023
Thanks for the review! Glad you like the product and the service. Welcome to Honeycomb!
AP
Aaron P.
Great experience
Easy, clear, and painless
Response from Honeycomb InsuranceSep 21, 2023
Thanks for the review Aaron, Welcome to Honeycomb!
OS
Orlando S.
Online app was easy to complete
Online app was easy to complete. Excellent customer service!
Response from Honeycomb InsuranceSep 15, 2023
Thanks for the review Orlando! Welcome to Honeycomb!
RF
Roger F.
Probably the worst insurance I've ever…
Probably the worst insurance I've ever dealt with. If I could give lower stars I would. Customer service 0, timely responses 0. They tell you the deductible foreach occurrence but leave out how high the deductible is so you can't even claim anything unless it's above a certain dollar amount. Tried to claim hail damage and said the amount didn't meet the $40,000 deductible. So if the damage would have been $39,000, they still wouldn't have covered it. Garbage
Response from Honeycomb InsuranceSep 14, 2023
Policy deductibles are presented in the quote you have received prior to purchasing a policy including a specific deductible in the occurrence of wind/hail damage. Your policy coverage and deductibles were clearly communicated to you prior to purchasing a policy from Honeycomb.
