HoneyBookReviews of honeybook.com

I love this booking system, it just is easy and professional. Just wish all my clients didn’t have to look in their junk folder for the emails, lots of other users of honeybook also say this as well.

I just started but I am impressed.

I've used them for years and have been satisfied. Not familiar with other platforms but this one works pretty well once I learned it.

Not a long term solution. Here's why: 1. The fees are high - given the transaction types they deal with (mostly ACH and direct deposits) the fees are very high (1.5% of your revenue). 2. Their support is terrible - they're not trained well on the product and often don't know how to help you when things go wrong. I had an emergency that absolutely required a phone call and all they could offer was chat support with a 15 min wait between messages. 3. They don't actually handles the payments - the whole product is essentially a UI skin of Stripe's 'connect' feature. You're better off just creating a Stripe account and invoicing through that so you get Stripe support and don't have to play a game of telephone.

I have really enjoyed using honeybook for my photography business. It's been so nice automating so many of the processes. I have three requests of things to add. The first is quite specific but I'd love for the booking calendar to be available in 25 minute segments. Right now it's just 20 or 30 and 25 would be perfect for how I book my headshot clients. The second request is for the ability for people to use a discount code. I want to offer a discount to people who go to my gym and having them use a discount code at booking would be the easiest way to incorporate that. Similarly, I'd love to be able to sell gift cards via honeybook so that it's all in one system when they want to cash in their gift card credit.

Honeybook has made running my business smooth. The reminders and alerts keep me update to date on what's going on. The tracking system helps me keep track of my projects and I love the automation.

I love that this takes care of the whole business! I feel like the services that Honeybook offers take care of everything we need to make our business successful, in one place.

Getting payments set up has been very frustrating. Still not able to take cc payments