Larry G.
They addressed my problem and stayed…
They addressed my problem and stayed with it until it was resolved.
Response from HoneyBookOct 12, 2026
Thank you for sticking with us through it, Larry. So glad it got sorted 💛

HoneyBook is a clientflow management platform built for independent service businesses, including photographers, venues, virtual assistants, wedding planners, and creative freelancers. It brings together every stage of the client journey in one place, from the first inquiry to the final payment, so business owners can spend less time on admin and more time doing the work they love.Unlike juggling multiple tools for contracts, invoices, scheduling, and communication, HoneyBook consolidates everything into one streamlined platform. It includes AI-powered automation and deep customization so the platform works the way each business does.With HoneyBook, businesses can:Capture leads with branded forms, online scheduling, and automated follow-upsGet paid faster with online invoices, e-signature contracts, and customizable proposalsManage every client with a visual pipeline, CRM, branded client portal, and automated workflowsHoneyBook integrates with over 40 tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, and is available on web and mobile.Over 100,000 independent businesses trust HoneyBook to run their operations. A 30-day free trial is available with no credit card required.
HoneyBook (honeybook.com) has 741 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sales & Marketing · Walnut, California
Excellent

Sales & Marketing · Cardiff By The Sea, California
Excellent

Sales & Marketing · Laguna Beach, California
Excellent

Sales & Marketing · San Diego, California
Excellent
741 approved reviews, newest moderated first
Larry G.
They addressed my problem and stayed with it until it was resolved.
Response from HoneyBookOct 12, 2026
Thank you for sticking with us through it, Larry. So glad it got sorted 💛
Kara D.
I’ve been using HoneyBook to manage my bridal beauty business, and overall, it’s been a great tool for keeping everything organized in one place! From inquiries and proposals to contracts, invoices, and automated workflows, it has helped streamline my booking process and create a more professional experience for my clients. I have received great feedback from my brides. I especially appreciate the ability to customize workflows and automate communication, which is incredibly valuable when managing a high volume of weddings and coordinating a team of artists. That said, there are a few areas where I feel HoneyBook could improve. Email syncing isn’t always as seamless as I’d like, especially when communicating with clients in my Gmail. This can make it difficult for my bridal assistant to see the full communication history when working through follow ups. I also think there is room for more flexibility when managing multiple service offerings and team workflows within one business. Overall, HoneyBook has been a valuable part of running and growing my business. I would absolutely recommend it to other creative entrepreneurs and wedding professionals looking to streamline their operations!!
Response from HoneyBookOct 12, 2026
Coordinating a team of artists through wedding after wedding is a lot to hold, and we’re so glad the workflows are taking some of that weight off you. Your brides noticing the difference means everything! We hear you on Gmail syncing and on how hard it is for your assistant to follow up without the full picture. That feedback, along with team workflows, is going straight to the right people. Thank you, Kara 💛
Asia J.
I don’t find Honeybook to be the most user friendly app . I use it as an admin and team member and continually have issues with its functionality. It doesn’t appropriately block off meeting times based on my provided availability and i don’t receive notifications for meetings when new potential clients make the selection to meet with me. I do however like the pipeline and ability to stage clients based on where they are in the process but overall I do believe that the app could be improved with easier access to support.
Response from HoneyBookOct 12, 2026
A a member of our team will be reaching out to look into the scheduling and notification issues with you 💛
Montreca R.
Helps me keep my business running efficiently.
Response from HoneyBookOct 12, 2026
That’s exactly what we want for you! Thank you, Montreca 💛
Joshua
Great for creative who run their own business and easy to help enable with AI features. I don’t know where I’d be without it. I’m truly grateful for this platform to help me run my business.
Response from HoneyBookOct 4, 2026
Truly grateful right back 🥹 So glad it's helping you run everything. Thank you, Joshua 💛
Marissa L.
Amazing and visibly looks beautiful too. I am big on presentation so I love that Honeybook is easy and nice to look at.
Response from HoneyBookOct 4, 2026
Beautiful AND easy to use. That's exactly what we're going for. Thank you, Marissa 💛
Keyana B.
Absolutely enjoy the app. The only thing is I don’t like they removed the inability to track time, but other than that it makes life easier for me and my clients.
Response from HoneyBookOct 4, 2026
Good news, Time Tracker is back!! 🎉 We heard everyone loud and clear, and all your existing time entries are right where you left them. We're working on making it even better, so if there's anything you wish it did, we'd love to hear it. Thank you, Keyana 💛
John F.
over the years the software has legitimately handled less and less of what we needed it for. At first it was a good fit, but we have finally moved on to something else, after they removed features we were using, told us about them being removed after the fact, and refused to refund any of our cost even though they no longer offered the services we were paying for. "I don't know if you saw we changed our mind and didn't depreciate those features after all" (after we had moved everything to a new service) - "we can't refund anything but I'm excited to offer you a free month" (of the system that no longer fits your needs, and would require us to move everything back into to use. )
Response from HoneyBookOct 4, 2026
We're really sorry about how this played out. Retiring Time Tracker and then bringing it back after you'd already moved everything was a frustrating experience, and we understand why a free month didn't feel like a real answer. We hear you, and thank you for sharing this so honestly, John 💛