Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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JJ
Dog loves then and seems to give him a sense of calmness.
Response from Honest PawsJun 10, 2024
We're so happy to hear that your dogs are loving them! It's wonderful to know that it's helping your pup relax more. Your feedback means the world to us, and we're dedicated to creating products that bring joy to your furry friend. If you need any help or have more questions, don't hesitate to contact us. ~Your Honest Paws Family 🙏🏻💖
customer
My dogs love the oil. HOWEVER, I am disappointed that it doesn’t come with a pump bottle line the former oil.
Response from Honest PawsJun 6, 2024
We're so happy to hear that your dogs are loving the oil! While we're disappointed to learn that our product didn't meet your expectations, we appreciate your honest feedback. We're continuously working to improve our products and value insights like yours. We're always here to help! ~Your Honest Paws Family 🙏🏻💖
Kimberly S.
I called to cancel my subscription because we lost our pup on may 23rd. Genesis was so kind and helpful making sure everything was taken care of. Thank you!
Response from Honest PawsJun 6, 2024
We are so sorry hear about your dog passing, Kimberly. Thank you for your review and we are delighted that Genesis was able to help you. If you have any further questions or concerns, feel free to reach out. ~Your Honest Paws Family 🙏🏻💖
terry C.
I have used the Honest Paws products with both my aging dogs and have been happy with how the products helped them. Recently I made an order and somehow it was listed as an automatic order. I do not do automatic product orders, as I use them for my aging dogs and do not need them on a regular basis. I contacted customer service and Miriam Ramirez answered right away and handled the situation immediately. My order went through and the automatic process was cancelled. I was very impressed. Communication was excellent.
Response from Honest PawsJun 5, 2024
Thank you for sharing your experience with our customer service! Our team is definitely proud to have Miriam on board! If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Your Honest Paws Family 🙏🏻💖
Darnell F.
Had a horrible experience. I ordered a product and waited a few days and did not get anything. I had to call and they had not even processed my order. Then I waited for the product to arrive and when it did the package was empty.
Response from Honest PawsJun 11, 2024
Thank you for sharing your experience, Darnell! We are truly sorry that this happened to you, we appreciate your honest feedback. Honest Paws will make sure that this won't happen again. Please feel free to email us if you have any further feedback or suggestions. ~Your Honest Paws Family 🙏🏻💖
RR
I love this product for my 5-year-old Pomeranian with collapsing trachea issues it helps calm her in the evening so that she can sleep.
Response from Honest PawsJun 5, 2024
We're thrilled to hear that your Pomeranian is now feeling better! Your feedback means the world to us! If you have any more questions or need help, please don't hesitate to contact us. ~Your Honest Paws Family 🙏🏻💖
Timothy H.
Needed some help with my order and Gina with their customer service team replied super fast and helped solve my problem. Definitely would recommend if you need CBD for your fur baby
Response from Honest PawsJun 5, 2024
Thank you for your feedback, Timothy! We're happy to hear that Gina was able to provide great customer service! If you need anything else, just give us a shout. ~Your Honest Paws Family 🙏🏻💖
Teresa
Honest company,no big sales pitches
Response from Honest PawsJun 5, 2024
Thank you so much for your feedback, Teresa! Your feedback means the world to us! If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing Honest Paws! ~Your Honest Paws Family 🙏🏻💖
