Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

Amy
Jun 17, 2024
Great service!
Shipping is fast and customer service is excellent. Redeeming rewards points is also fairly straightforward. The treats are made from natural ingredients which is important to me.
Response from Honest PawsJun 17, 2024
Thank you for your feedback, Amy! We're glad you're satisfied with our service. We're happy to hear that our team was able to answer all your questions. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Your Honest Paws Family 🙏🏻💖
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Julie B.
Jun 17, 2024
Antonio was incredibly helpful in…
Antonio was incredibly helpful in resolving my subscription issue. My experiences with Honest Paws staff has always been terrific, but this one was exceptional!
Response from Honest PawsJun 17, 2024
Thank you for sharing your experience with us. We're so happy to hear that Antonio was able to provide you with an excellent customer service! This is always our goal. If you need anything else, feel free to reach out. ~Your Honest Paws Family 🙏🏻💖
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Rick B.
Jun 17, 2024
Our 13 year old Havanese loves these…
Our 13 year old Havanese loves these treats with CBD, glucosamine and condroitin, and we’ve seen her limp less since she started eating them. Thumbs up!
Response from Honest PawsJun 17, 2024
We're so happy to hear that your 13 year old Havanese is loving our CBD! It's wonderful to know that it's helping your pup. Your feedback means the world to us, and we're dedicated to creating products that bring joy to your furry friend. If you need any help or have more questions, don't hesitate to contact us. ~Your Honest Paws Family 🙏🏻💖
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Linda C.
Jun 16, 2024
16 yr old large breed dog with mobility problems and storm anxiety, this is a lifesaver!!
I have a close to 200 pd dog, he’s half German Shephard, half Great Pyrenees. He is 16 yrs old, has hip dysplasia and joint problems. I ordered the mobility cbd chews, and the calming chews. I was very skeptical because nothing has helped him with his pain and stiffness!! When I tell you this dog has better mobility and is not in pain anymore, I mean it!! I am so thankful for these wonderful products by Honest Paws. You have changed this big old pups life and we can get rest during thunderstorms which he is greatly terrified of. He ripped my door frame off one night. That’s when I found honest paws and decided to give it a try. Thank you, Thank you, Thank you!!
Response from Honest PawsJun 17, 2024
We're thrilled to hear that our Mobility CBD Chews is making a difference in your dog's well-being, especially in terms of his mobility. We are truly happy to hear this! If you have any more questions or need help, please don't hesitate to contact us. ~Your Honest Paws Family 🙏🏻💖
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Deborah
Jun 16, 2024
Customer service is great
Customer service is great! I accidentally dropped a bottle of my CBD oil for my dog and it broke. Customer service sent me another bottle at no charge! Now I will say the website can be frustrating, very hard to figure Out how to apply points I’ve earned in upcoming shipments
Response from Honest PawsJun 18, 2024
Thank you for your feedback, Deborah! We're happy to hear that our customer service did great! Thank you for your honest feedback about our website. If you need anything else, just give us a shout. ~Your Honest Paws Family 🙏🏻💖
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Bigbeck
Jun 16, 2024
So helpful.
We had to have our dog put down. I had to call and cancel.our monthly order. The person was so helpful and understanding. I really appreciated it.
Response from Honest PawsJun 18, 2024
We are sorry to hear that your dog has passed on, I know this is a tough time for you. Remember, we're here for you if you ever need anything or want to share your thoughts. ~Your Honest Paws Family 🙏🏻💖
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Pattie S.
Jun 15, 2024
His symptoms has not changed any.
His symptoms has not changed any.
Response from Honest PawsJun 18, 2024
We are truly sorry to hear that it did not provide any changes to your pet. While we're disappointed to learn that our product didn't meet your expectations, we appreciate your honest feedback. We're continuously working to improve our products and value insights like yours. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Your Honest Paws Family 🙏🏻💖
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Kerri C.
Jun 15, 2024
Pup loves them!
***Update! Honest Paws reached out to me and very kindly sent a replacement bag of treats. Happy to report the treats are in perfect shape and my pup is enjoying them very much. My review is now a definite 5 stars! Pup seems to love them, but too new to notice any calming effects. What strikes me right as I open the package? There are A LOT of broken bits in this bag. Can't include a pic in this review, but I have them if Honest Paws is interested. $30 for not a lot of product and many are in pieces. Not a great start!
Response from Honest PawsJun 18, 2024
Thank you for sharing your experience with our CBD Bites, Kerri! Your pet's well-being is our top priority. We've reached out to you via email to help you further, and we will wait for your response. We are happy to help you with this! ~Your Honest Paws Family 🙏🏻💖
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