Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Michael T.
Very helpful
Response from Honest PawsSep 12, 2023
Thank you so much for your feedback, Michael. We hope that the product is working well with your pet. If you ever need anything else in the future, please feel free to reach out. ~From Your Honest Paws Family 💖🐾
Renee
I get the calm bites on subscription for my dogs and they love it. Every night at 7pm my dog sits by his treat jar ready for his bedtime goody. The product is fantastic and the user experience easy to manage. Just ordered the relief bites to see how they work for arthritis.
Response from Honest PawsSep 12, 2023
Thank you for sharing your feedback with us, Renee! We're happy to hear that your dogs love our Calm Bites and eagerly await their bedtime treat! We're equally delighted that you find our product fantastic and easy to manage. And we hope the Relief Bites work wonders for your pup's joint concern! Please don't hesitate to reach out if you need anything. We're here to ensure your fur babies continue to enjoy their treats and find relief when needed. ~From Your Honest Paws Family 💖🐾
María O.
I called Honest Paws to cancel my subscription of CbD oil for my dog because I no longer need it. Omar helped me out. He was very helpful, quick and professional. I highly recommend this business.
Response from Honest PawsSep 12, 2023
Thank you for leaving us such a wonderful review! We are glad to hear that Omar was able to assist you efficiently and professionally, he's truly one of our best here. We take pride in providing excellent service and are delighted to know that we met your expectations. If you need any further assistance or have any questions in the future, please don't hesitate to reach out to us. Thanks again for recommending our business! ~From Your Honest Paws Family 💖🙏🏻
Tina K.
I've been giving these treats to my golden doodle, Buddy for one week. My dog is a treat snob and he likes these. Too early to tell if they're helping his mobility. We will keep trying.
Response from Honest PawsSep 12, 2023
Thank you for sharing your experience with us and for giving our Mobility Soft Chews a try for Buddy! We totally understand that some dogs have a unique palate, so it's fantastic to hear that he likes them. The benefits can take a little time to show fully depending on our pet's system, so we appreciate your patience. If you have any questions or need further assistance, don't hesitate to reach out. We're here to support Buddy's mobility journey! Thanks for choosing us, and here's to more tail-wagging moments ahead! ~From Your Honest Paws Family 💖🐾
Barbara D.
Oscar , the customer service rep, was very helpful with my inquiry regarding the delivery that was reported “delivered” but was nowhere to be found. Turns out the poor customer service was actually done by the United States postal service people! Thank you Oscar for your help.
Response from Honest PawsSep 12, 2023
Thank you so much for sharing your experience with us! We're glad to hear that Omar was able to assist you with your delivery inquiry. It's frustrating when these things happen, but we appreciate your understanding, Barbara. Omar definitely deserves a shout-out for helping you navigate through it. If you ever need more assistance or have any questions, feel free to let us know. We're here to ensure you have a fantastic experience with us! Thank you for giving our product a chance! ~From your Honest Paws Family 💖🐾
Debi
I was searching for a softer CBD treat for my elderly dogs who have lost most of their teeth at this point. All the others I had come across were just too hard for them. Except these! These are great! They are crumbly without falling apart on their own. And it's a bonus that my dogs like the taste! You certainly have the advantage in that you've considered that the dogs most in need of your treats are older dogs and have likely already lost teeth. I highly recommend your product!
Response from Honest PawsSep 12, 2023
We're absolutely thrilled to hear that our CBD Relief Bites have been a hit with your dogs, especially given their unique needs. Your feedback warms our hearts! We always aim to bring comfort and happiness to pets and pet owners, and it's wonderful to know that you found our Relief Bites manageable for your pets. If you have any other questions or concerns, please don't hesitate to reach out to us. We're here to ensure your pups continue to enjoy every treat! ~From Your Honest Paws Family 💖🐾
Tonya G.
I received an email this morning asking to review an order that I haven’t even received yet! I placed the order on August 30th, today is September 11. Not the best customer service.
Response from Honest PawsSep 12, 2023
Thank you for your feedback and for bringing this to our attention, Tonya. We apologize for the inconvenience caused by the email you received. We understand that timely communication is vital, and we strive to improve our customer experience. We sent you an email to help you further on this, please don't hesitate to respond. Thank you for giving our product a chance. ~From Your Honest Paws Family 🙏🏻
customer
Got them on time. Wish they had coupons
Response from Honest PawsSep 12, 2023
Thank you for taking the time to leave us a review! We're glad to hear that you received your order on time. We understand that coupons can make a difference and we appreciate your feedback. We'll definitely take it into consideration and see how we can incorporate more discounts and promotions in the future, so keep an eye on your inbox. If you have any other suggestions or feedback, feel free to reach out. We're here to make your experience even better! ~From Your Honest Paws Family 💖🐾
