Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

Laureen
Oct 11, 2023
Calm Restored to Calm Bites Situation
I want to commend Honest Paws and their customer representative Owen, for the prompt response to an issue that I had with a product that I had purchased. I was communicated with swiftly, expertly and my situation was resolved to my complete and utter satisfaction! I loved Honest Paws before this happened and now I love them even more! Thank you Honest Paws and Omar. You have restored my faith in customer service!
Response from Honest PawsOct 12, 2023
Thank you so much for your feedback, Laureen! We're thrilled that Omar and our team could promptly resolve your issue and exceed your expectations. Your satisfaction means the world to us, and we're here to make sure you continue to have a fantastic experience with us. Thanks for choosing Honest Paws, and here's to many more positive experiences in the future! ~From Your Honest Paws Family 💖🐾
Report
Mary A.
Oct 11, 2023
The dry shampoos is the bomb
The dry shampoos is the bomb! My sweet senior has episodes of incontinence and this keeps his belly and "privates" area clean and smelling good. I've been able to avoid any skin breakdown and seriously, he loves it. It's a belly rub after all.
Response from Honest PawsOct 13, 2023
That's paw-some to hear, Mary! We're happy that our dry shampoo is helping keep your sweet pup fresh and comfortable. A belly rub after each use sounds like the perfect reward. If you ever need more or have any questions, we're here to keep things clean and smelling good! ~From Your Honest Paws Family 💖🐾
Report
Heather V.
Oct 10, 2023
Omar was awesome!!
Omar was awesome. He fixed my problem. It is customer service like this that always keeps me ordering honest paws.
Response from Honest PawsOct 11, 2023
Thank you for sharing your feedback, Heather! We totally agree, Omar is one of our awesome peeps here. We appreciate your kind words. Keeping you satisfied and coming back is our mission. If you need more assistance or have questions, just reach out. We're here to help! ~From Your Honest Paws Family 💖🐾
Report
Dana
Oct 10, 2023
#1 Murphy LOVES the CBD Bites.
#1 Murphy LOVES the CBD Bites. #2 I got a very crushed bag and they replaced it immediately. Great Product, Great service!
Response from Honest PawsOct 11, 2023
We're thrilled that Murphy loves our CBD Bites, and we're here to ensure you have a fantastic experience with both our products and service. Thanks for your feedback and for choosing us. Here's to more tail-wagging moments! ~From Your Honest Paws Family 💖🐾
Report
Loretta E.
Oct 10, 2023
Omar has helped me twice
Omar has helped me twice. First with showing how I can get my rewards. I was having trouble and he sent me a video. Secondly, I messed up my subscription orders and he took the time to straighten everything out while being extremely polite and helpful. Please give this man a raise.
Response from Honest PawsOct 11, 2023
Thank you for your kind words and appreciation for Omar's assistance. We're lucky to have him on our team! Your feedback means a lot, and we'll make sure your compliments reach him. If you ever have more questions or need assistance, we're here to help. ~From Your Honest Paws Family 💖🐾
Report
Leilah Y.
Oct 10, 2023
I don't have to wait a long time to…
I don't have to wait a long time to receive my product.
Response from Honest PawsOct 11, 2023
That's fantastic to hear! We're delighted that you received your order without a long wait. If you ever need more or have any questions, don't hesitate to reach out. We're here to make your experience smooth and speedy! Thank you for your feedback! ~From Your Honest Paws Family 💖🐾
Report
Jeannine V.
Oct 10, 2023
Older dog
These do help my old girl. I get them in a reasonable amount of time.
Response from Honest PawsOct 11, 2023
We're thrilled to hear our product is helping your girl. And we're delighted to provide you with a reasonable delivery time. If you ever need more, we're here for you! Thank you for your feedback and for choosing us! ~From Your Honest Paws Family 💖🐾
Report
Julie Linnabary M.
Oct 10, 2023
Omar was great
Omar was great, very professional and knowledgable. Resolved my issue quickly and explained everything.
Response from Honest PawsOct 11, 2023
Thank you for your feedback and your kind words, Julie! 🌟 We're delighted to hear that Omar provided you with a professional and knowledgeable experience and resolved your issue efficiently. If you ever have more questions or need assistance, just reach out. We're here to ensure you continue having a great experience with us! ~From Your Honest Paws Family 💖🐾
Report