Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Adrienne M.
Very helpful and pleasant experience with Honest Paws customer service.
Response from Honest PawsOct 26, 2023
We're glad to hear that you had a helpful and pleasant experience with our team, Adrienne. Thank you so much for sharing your experience. Your satisfaction is our top priority, and we're here to assist you in any way we can. Thanks for choosing Honest Paws! ~From Your Honest Paws Family 🙏🏻💖
Michelle B.
The product is terrific. My cat feels better.
Response from Honest PawsOct 26, 2023
That's awesome, Michelle! Thanks for sharing your experience with us. We're delighted your cat is feeling better with our product. Thanks for choosing Honest Paws! ~From Your Honest Paws Family💖🐾
tammy
Quick and helpful response!
Response from Honest PawsOct 26, 2023
Thank you for the feedback, Tammy. We're glad you are satisfied with our service. If you need anything in the future, feel free to reach out! ~From Your Honest Paws Family💖🐾
Phyllis S.
I reached out because I couldn’t get the tracking number to work. The customer service team got back with me almost immediately. They updated me on the tracking. They were very quick and professional.
Response from Honest PawsOct 25, 2023
Thank you for the feedback, Phyllis! We're happy to hear that our team could quickly assist you and provide the tracking information you needed. Your satisfaction is our top priority, and we're here to ensure you have a smooth experience with us. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help! ~From Your Honest Paws Family 💖🐾
Ashlee
I have always loved Honest Paws products. I had a subscription for CBD chews which worked great for my senior dog for several years. My dog unfortunately passed away recently, and I called customer service to cancel my subscription. Omar was incredibly helpful, friendly, and so nice to work with. I would definitely recommend Honest Paws to all pet parents both for their quality products and great customer service!
Response from Honest PawsOct 25, 2023
Thank you for your kind words and support, Ashlee. We're truly sorry to hear about your loss and appreciate your recommendation. Omar and our team are here to help whenever you need assistance. Our thoughts are with you during this difficult time. Please don't hesitate to reach out to us in the future if we can help you with anything else. ~From Your Honest Paws Family 🤍🐾🙏🏻
ELIZABETH C.
Very helpful and quick to respond. Love their products! My dog has been doing so much better since starting on the cbd for anxiety and arthritis pain. Would highly recommend.
Response from Honest PawsOct 24, 2023
That is great to hear! Can you share a photo of your dog?
Cris
Honest paws has the best customer service. Always attentive and fast!
Response from Honest PawsOct 25, 2023
Thank you so much for sharing your experience with us, Cris! We're here to provide the best product and support, and we're delighted to hear that you've had a great experience with us. If you ever have more questions or need assistance, just reach out. We're here always to help! ~From Your Honest Paws Family 💖🐾
Linda G.
we are excited to receive our orders
Response from Honest PawsOct 25, 2023
We're excited, too! Thanks for choosing us, and we can't wait for you to receive your orders. If you have any questions or need assistance, feel free to reach out. Here's to happy tails and great experiences ahead! ~From Your Honest Paws Family 💖🐾
