Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

Elayne N.
Jan 3, 2024
ramiro helped me asap with a solution…
ramiro helped me asap with a solution to fit my needs. no hesitations. very appreciated! i can now continue with my subscription!
Response from Honest PawsJan 4, 2024
That's fantastic to hear! We're thrilled Ramiro could assist you promptly and find a solution that fits your needs. We appreciate your kind words, and we're here to make sure your subscription experience continues to be smooth. Feel free to reach out if you have more questions or need assistance. Thanks for choosing us! ~From Your Honest Paws Family💖🐾
Report
Toni
Jan 3, 2024
She addressed all my concerns
She addressed all my concerns. She also taught me how to apply my rewards to my subscription.
Response from Honest PawsJan 4, 2024
We're glad we could address your concerns and help with your rewards! If you ever have more questions or need assistance, feel free to reach out. We're here for you! Thank you so much for your feedback. ~From Your Honest Paws Family💖🐾
Report
Julia M.
Jan 3, 2024
Omar is very personable and helpful
Omar is very personable and helpful. My issue was resolved quickly and I received an email confirming the resolution while we were still on the phone. Thanks Omar for doing a great job and providing great customer service. I will recommend HONEST PAWS to my friends!!!
Response from Honest PawsJan 4, 2024
Thank you so much for your kind words! We're so glad Omar could help you out, and we truly appreciate your recommendation. If you ever need anything else or have more questions, feel free to reach out. We're here for you and your pet! ~From Your Honest Paws Family💖🐾
Report
Bev
Jan 3, 2024
Chews Arrived Stone Hard
UPDATE 1-15-2024: After my review of CBD Calm Soft Chews arriving too hard, I was immediately contacted by Honest Paws. They quickly took action to replace the order and check to find out what may have occurred in their production/shipping of this order. Great customer service and these chews are a great benefit to my 14+ yr. old pup. Thanks, Honest Paws! ORIGINAL REVIEW:These chews definitely help my 14 year old Lhasa-Peke with anxiety issues he has in the evenings. He only needs 1/2 chew each evening, so I break them in half. With this order, the chews were stone hard, definitely not soft at all, which makes it difficult to hide in his food. As expensive as these are, I expected better.
Response from Honest PawsJan 4, 2024
We're grateful for your feedback, and we're sorry to hear about the issue with the chews. We've reached out via email to discuss this further and find a solution that works for you and your pup. Your satisfaction is important to us, and we appreciate your understanding. Please don't hesitate to respond. ~From Your Honest Paws Family 🙏🏻
Report
Jennifer M.
Jan 3, 2024
Great product and fast delivery
Great product and fast delivery
Response from Honest PawsJan 4, 2024
Thank you for the feedback! We're thrilled you had a great experience with our product and speedy delivery. If you have more feedback or questions, please let us know. We appreciate your support! ~From Your Honest Paws Family💖🐾
Report
Natasha
Jan 3, 2024
Excellent products!!!
Excellent products, love the packaging and fast delivery.
Response from Honest PawsJan 4, 2024
Thanks a bunch for the love! We're thrilled you enjoy our products, packaging, and speedy delivery. If you ever need more or have questions, we're here for you. Happy tails ahead! ~From Your Honest Paws Family💖🐾
Report
John P.
Jan 3, 2024
Didnt really work for my dog.
Didnt really work for my dog.
Response from Honest PawsJan 5, 2024
We appreciate your feedback, John, and we're sorry to hear the product didn't work out for your dog. We've reached out to you to see how we can further help you. Please don't hesitate to respond. We'll always be here to help. ~From Your Honest Paws Family 🙏🏻
Report
Ann D.
Jan 3, 2024
Great service
Great service, quick and reasonably priced.
Response from Honest PawsJan 4, 2024
Thank you for the feedback! We're thrilled to hear you had a great experience with our service. If you ever have more feedback or need assistance, feel free to reach out. We're here for you! ~From Your Honest Paws Family💖🐾
Report