Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jay S.
It seems like my dog can move around better. So it must be working
Response from Honest PawsJan 24, 2024
We're glad to know your dog is experiencing improved mobility. Thank you for sharing your feedback with us. If there's anything else you need, feel free to reach out. Here's to more happy and active moments with your pup! ~From Your Honest Paws Family 💖
Todd S.
I always use cbd and salmon oil but to find them together is an awesome find. My dog has three good legs and the cbd helps with her strength and the salmon oil is great for her skin and coat. Will be ordering again thank y’all 😊
Response from Honest PawsJan 24, 2024
That's fantastic to hear! We're so pleased that our CBD and Salmon Oil blend is a great find for your dog's well-being. Thank you for sharing your experience, and we look forward to serving you again. If you ever have more questions or need assistance, we're here for you and your furry friend! ~From Your Honest Paws Family 💖
Karen Jorge C.
My Einstein is so sweet but was really hurting all of a sudden. He had put on some weight and I guess it was bothering his hips and back legs. I don't like most over the counter products because of the lack of safety standards but was really impressed with your reviews. He felt better in just 3 days !! Thank you!
Response from Honest PawsJan 24, 2024
We're overjoyed to hear that Einstein is feeling better! It warms our hearts to know our product made a difference for him. If you ever need more or have any questions, we're here to help keep Einstein happy and healthy. Thank you for sharing your experience and for choosing us! ~From Your Honest Paws Family 💖
Noah
Products seem to be good.
Response from Honest PawsMar 7, 2024
This is good news! We're looking forward to hearing about improvement in your pup's experience :) - Your Honest Paws Family 💖🐾
Pamela T.
Amazing customer service every single time. It’s hard to find a reputable and honest business these days that truly cares about your pets. So glad to have found Honest Paws!
Response from Honest PawsJan 11, 2024
Thank you for your feedback, Pamela. It warms our hearts to know that you've had an amazing experience with our team. We're here to care for your pets like they're our own. If you ever need anything or have questions, just reach out. Thanks a million for choosing Honest Paws! ~From Your Honest Paws Family 💖
Dawn C.
I cannot figure out how to use my points
Response from Honest PawsJan 11, 2024
Thank you for sharing your feedback, Dawn. We're sorry to hear about the trouble you're having with your points, and this should not be the case. We've reached out via email to assist you further. Please respond at your convenience, and we'll be happy to help. ~From Your Honest Paws Family 🙏🏻
BRADLEY S.
We personally like the new treat mold. I understand others prefer being able to break them in half easier with the old mold that had broken. I requested the agent suggest giving the option of both to your customers once the previous mold was available. They simply told me others like the brekables and issued me a refund for my last purchase. Which was not my issue. I took the money but, my suggestion was dismissed. We are seeking alternative options.
Response from Honest PawsMar 7, 2024
We're so sorry you felt that your suggestion wasn't heard. This is not the experience we want you to have. We've reviewed your conversation with our team member and immediately acted to improve our customer's experience. We've also sent you an email, so please check your inbox, and we'll do our best to turn things around for you. We look forward to your reply! - Your Honest Paws Family 💖🐾
Dede
We don’t have our order yet.
Response from Honest PawsJan 11, 2024
Thank you for your feedback, Dede. We're genuinely sorry to hear that you haven't received your order. We've also reached out to you via email and are actively looking into this to resolve the issue promptly. Your satisfaction is our top priority, and we're here to help. Please feel free to respond. ~From Your Honest Paws Family 🙏🏻
