Dennis P.
Refund my order with speed and accuracy
Refund my order with speed and accuracy
Response from Honest PawsMar 8, 2024
Glad you're satisfied with our service! Thank you so much for the five star! - Your Honest Paws Family💖🐾

We empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Dennis P.
Refund my order with speed and accuracy
Response from Honest PawsMar 8, 2024
Glad you're satisfied with our service! Thank you so much for the five star! - Your Honest Paws Family💖🐾
John
The customer service is incredible. I moved but forgot to change my address, not only did they resend the shipment immediately, they also gave me 20% off my next purchase. At this point, I'm never buying anywhere else
Response from Honest PawsMar 8, 2024
Awesome! We're happy to keep you in the family! Thanks for your feedback and know that we're always here if you need any help! - Your Honest Paws Family💖🐾
Gilda P.
The product I ordered did not work for my dog and I was quickly and courteously returned my money and it was not difficult to resolve the problem.
Response from Honest PawsMar 8, 2024
We always want to give the best to our customers, and we're happy you had a great experience! We hope to see yo again soon! - Your Honest Paws Family💖🐾
Heather H.
I use your CBD oil and Pre & Probiotic powder for my dogs. These products help my dogs each with different issues. The CBD oil and Powder helped heal: 1 A sprained back leg 2 decrease arthritis pain in an older dog 3 Increased the amount of time between seizures for another dog. Over all these products help me help my fur babies with non curable conditions. They are healthy alternatives to medications full of side effects. I have researched each of these products. I found Honest Paws to be highly rated by multiple pets sites for each of these products. Thank you
Response from Honest PawsMar 8, 2024
Wow! This is truly amazing! Thank you so much for sharing your experience with us. We're so happy our products are helping your pups improve their overall health. We're here for you if you need help with anything. - Your Honest Paws Family💖🐾
Toni L.
Omar handled my unsuccessfull attempts to get into my account. I needed to put my delivery on hold until my financial situation improves. He explained we can cancel but, we do not have hold options. He responded in a timely manner. I appreciate that. Thank you Omar
Response from Honest PawsMar 8, 2024
We're happy to hear that Omar assisted you with your subscription! We aim to provide amazing support to our customers, and your feedback makes it all worth it. Thanks for sharing! - Your Honest Paws Family💖🐾
MM
I have been getting CBD relief bites for my older dog with hip pain for about a year. They work great and she loves them. The formula was changed several months ago and I am no longer able to break them into pieces and scatter them on her food. I was doing this to get her to eat her food and not just the relief bites. My issues are not with the product, but with the company. I was using the subscription service and then I started getting messages to update my credit card. Nothing had changed but putting the information in again still didn’t work. I ended up stopping the subscription and just ordering on a monthly basis. Be sure to order way before you run out as shipping takes forever. Sometimes up to 2 weeks. And while I appreciate the rewards program, there is no convenient way to apply the rewards to your purchase. Again, the product is great! Company just needs to sort out some issues,
Response from Honest PawsMar 8, 2024
We're so sorry for the trouble you're experiencing with your subscription. We've emailed you to learn more about your experience and provided instructions on properly updating your payment details from the portal. We're continuously working to improve our customer's experience and will review your comment on this. Please check your inbox so we can better assist you. We hope to see you again soon! - Your Honest Paws Family💖🐾
Charlotte M.
Website is easy to navigate. I was able to update my auto-delivery date with no problems. Product packing is among the best I’ve seen. Shipping is very fast.
Response from Honest PawsFeb 5, 2024
Thank you so much for your feedback. We're glad to hear you found our website easy to use and loved our subscription option. We hope that our product continues to help your pet. If there's anything else we can help you, please let us know. ~From Your Honest Paws Family 💖
D A Z.
Product is phenomenal. Auto-delivery is so convenient, but they notify you in advance in case you want to cancel a shipment. Perfect.
Response from Honest PawsMar 8, 2024
Amazing! We're happy you're satisfied with your overall experience. Thank you so much for your feedback! - Your Honest Paws Family💖🐾