Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

Upset
Mar 23, 2024
I am now mistakenly receiving items on…
I am now mistakenly receiving items on auto replenish and I am trying to cancel as I did not intend to buy the product this way. I am having trouble navigating your portal to try to manage my account. I have sent 2 email that have not been responded to. Next I will dispute the charge on my credit card. I will try calling your customer service tomorrow. - but have found the experience very frustrating.
Response from Honest PawsMar 26, 2024
Thank you for bringing this to our attention. We're sorry to hear about the frustration you've experienced with the subscription order and navigating our portal. We've reached out to you directly because we'd love to assist you with managing your account and resolving any issues you're facing. Please don't hesitate to respond. We'll always be here to help you. ~From Your Honest Paws Family 🙏🏻🐾
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Kandy C.
Mar 23, 2024
Would rate lower if I could
Would rate lower if I could. Order was placed on March 9th, Order #HP602115. This order still has not been received. When I checked the tracking number last night 21st, the order is still sitting at the DHL facility in Kentucky. My dog has now been through two horrible storms without the stuff I was told would help calm him. This has resulted in ANOTHER door in our home being torn up. So how would I rate my experience? As low as possible at this point.
Response from Honest PawsMar 26, 2024
Thank you for bringing this to our attention. We're sorry to hear about the delay in receiving your order and the impact it has had on your dog. We understand your frustration, and we have reached out to you via email. We would love to work with you on this. Please don't hesitate to respond. ~From Your Honest Paws Family 🙏🏻🐾
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Erika R.
Mar 23, 2024
There products work very well
There products work very well. I just ordered the mobility oil for my senior dog who started having hip pains and it’s helped him so much. My used the cookie cbd for relief for my other dog but noticed the last yr the treats are a lot harder. So I have to try to break them up.
Response from Honest PawsMar 26, 2024
Thanks for sharing your experience with us! We're happy to hear that our Mobility Oil has been helping your senior dog with hip pains. We're glad to hear that our tincture is making a positive difference for your pup. We'll consider your feedback about the texture of our CBD treats as we strive to improve our products. If you need anything else, feel free to reach out to us anytime. ~From Your Honest Paws Family 🐶💖
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Jack M.
Mar 22, 2024
Mmmmmmm
Great snacks!. Always delivered on time. Dogs love it and love me. They taste great!
Response from Honest PawsMar 26, 2024
Thanks for the pawsome review! We're thrilled to hear that our snacks are a hit with your pups and that they're bringing joy to both them and you. We'll keep working hard to keep those tails wagging with our tasty treats. ~From Your Honest Paws Family 🐶💖
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Tinna K.
Mar 22, 2024
You were very good about getting back…
You were very good about getting back to me and fixing the problem. Thank you
Response from Honest PawsMar 26, 2024
Thank you for your feedback! We're glad we could resolve the issue for you. If you ever need further assistance, don't hesitate to reach out. We're here to help! ~From Your Honest Paws Family 🐶💖
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Rebekah T.
Mar 22, 2024
Dog likes taste
Dog likes taste
Response from Honest PawsMar 26, 2024
We're glad to hear that your dog enjoys the taste of our product! Thank you for sharing your experience with us. If you have any questions or need further assistance, feel free to reach out. ~From Your Honest Paws Family 🐶💖
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Jeffery E.
Mar 22, 2024
Calm treats Great products and they are described…
Great products and they are described well. We have 2 year old boston terrier that doesn't like to ride in the truck but of we give him the Calm treats a couple of hours early he will actually calm down on our way to the cabin,we also have a 1 year old boxer who is in the T-Rex stage and these work well to level him out too...
Response from Honest PawsMar 26, 2024
Thanks for sharing your experience with our Calm treats! We're happy to hear that they're helping your Boston terrier and boxer to be more calmer, especially during car rides. If you ever need more treats or have any questions, we're here to help! ~From Your Honest Paws Family 🐶💖
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robin S.
Mar 22, 2024
impressive
Great personal service.
Response from Honest PawsMar 22, 2024
Thank you so much for sharing your experience! We're glad you are satisfied with our service. Please don't hesitate to reach out should you need anything in the future. ~From Your Honest Paws Family 💖🐾
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