Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

for your O.
Apr 5, 2024
Rock strength treats
Those treats are so hard I can’t even cut them in smaller pieces for my senior dog. Can even break it half! These should be made softer for senior dogs. I won’t be buying this product again.
Response from Honest PawsApr 8, 2024
Thank you for sharing your feedback with us. We're sorry to hear that our treats didn't meet your expectations regarding texture. We understand the importance of treats being easy to manage, especially for senior dogs. We'll definitely take your input into consideration for future product improvements. Please know that we reached out to you via email, please don't hesitate to respond. ~From Your Honest Paws Family 🙏🏻
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Shannon N.
Apr 5, 2024
Quality product that worked
My dog was licking at her paws due to allergies and dry paw pads. Ordered the cream and she seemed instantly soothed and is licking much less! Smells good too! Would recommend 🥳
Response from Honest PawsApr 9, 2024
We're delighted to hear that our Relief All Natural Balm provides instant relief for your dog's allergies and dry paw pads! It's great to know that she's feeling better and licking less. Thank you for recommending our product, and we're here anytime you need more paw-some solutions for your pup! ~From Your Honest Paws Family 🐾🎉
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Gina L.
Apr 5, 2024
We continue to order the CBD Mobility…
We continue to order the CBD Mobility Soft Chews and the Relief Bites because our Bully Gigi loves them! Gigi has 2 PTLO's which are basically knee replacements in both of her back legs and she is 9 years old but runs around like she is 2. I give the doctors who did the surgery much credit but I also give Honest Paws credit too! Thanks for making such great Mobility products!!!
Response from Honest PawsApr 9, 2024
Thank you for your feedback! We're glad to hear that Gigi loves our CBD Mobility products and that they're helping her stay active and playful. We're honored to be part of her wellness journey, and we appreciate your support. Here's to many more years of Gigi enjoying life to the fullest! ~From Your Honest Paws Family 💖
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Renu S.
Apr 5, 2024
Satisfied, good quality, great communication, and friendly
Made me feel important and listened.
Response from Honest PawsApr 9, 2024
Thank you for sharing your experience! We're glad to hear that you felt valued and heard. Your satisfaction is important to us, and we're always here to listen and assist however we can. If you ever need anything else, just let us know! ~From Your Honest Paws Family 💖
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Natalie P.
Apr 5, 2024
Great experience
Hi! The customer service is exceptional!
Response from Honest PawsApr 9, 2024
Thank you so much for your feedback! We're happy to hear you had a great experience with our team. If you ever need anything else, just give us a holler! ~From Your Honest Paws Family 💖
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Donna S.
Apr 5, 2024
My dogs have been using this product for almost 3 years.
I have been ordering this product for a couple of my dogs for 3+ years. Over the past 6 months, the product seems to have changed in appearance and there is a lot of sediment on the bottom of the bottle. Also, while I am paying for 1 fl.oz, the last 4 or 5 bottles have been "short" at least .08 fl oz which is almost 10% short. I did receive a free bottle to compensate for the shortages but it seems like this might continue in the future because the bottles I have received after the free bottle have been light.
Response from Honest PawsApr 10, 2024
Thanks for being a loyal customer for over three years and sharing your recent experience. We appreciate your feedback regarding rest assured, and we're actively looking into this to ensure our product meets our high standards. We value your continued support, please don't hesitate to reach out should you need further assistance. ~From Your Honest Paws Family 🙏🏻
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G.C.
Apr 5, 2024
Oil arrived very cloudy as opposed to…
Oil arrived very cloudy as opposed to clear like previous shipments. I sent TWO requests to customer service to advise and received no answer. Poor customer service for a relatively pricey product. Unacceptable.
Response from Honest PawsApr 8, 2024
Thank you for sharing your review, and we're sorry to hear about your recent experience. We have reached out to you via email to assist you with this, please don't hesitate to respond. Regarding the cloudy oil, changes in consistency can happen due to exposure to cold temperatures during shipping. It doesn't necessarily mean contamination; rest assured, our product should still be safe and effective. Crystallization can occur too. We appreciate your feedback and are committed to ensuring your satisfaction. ~From Your Honest Paws Family 🙏🏻
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Vivian
Apr 4, 2024
We like Honest Paw treats for our dog
We like Honest Paw treats for our dog. However, the recent treats we purchased seemed like the recipe has changed. The treats are now harder, drier, and looks more grain-ier. It used to be softer and the ingredients seemed to be more "milled" or "fined". Our dog regardless loves those treats. But I wished we knew the recipe has changed!
Response from Honest PawsApr 10, 2024
Thanks for sharing your feedback with us! We're glad to hear that your dog enjoys our treats. We're sorry to hear about your experience with the recent batch. We're always looking to improve, so we'll definitely take this in consideration. Feel free to reach out if you have any other questions or concerns. ~From Your Honest Paws Family 🙏🏻
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