Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Roberta D.
Genesis was very quick with a response and very knowledgable. I am very comfortable with the solutions offered. Great customer support!
Response from Honest PawsMay 2, 2024
Thank you for your feedback, Roberta! We're happy to hear that Genesis was able to resolve your issue quickly! Thanks for sharing your experience with us. If you need anything else, just give us a shout. ~Gina 🐾
Frankie
Antonio was very helpful and friendly and resolved my issue quickly.
Response from Honest PawsMay 2, 2024
Thank you so much for your feedback, Frankie! I will definitely pass this on to Antonio and if you ever need assistance, please feel free to reach out. ~Gina 🐾
Diane S.
I needed my monthly auto-ship earlier than automatically scheduled, and Honest Paws jumped right on it and got the product to me in a timely manner.
Response from Honest PawsMay 2, 2024
We're glad to hear you found our process fast, this is what we always aim for. Thanks for sharing your experience with us. If you need anything else, feel free to reach out! ~Gina 🐾
Kathleen G.
Since the CBD bites have changed from disc shaped to a small bone I've received them with NO BREAKAGE!!! With the disc shape I was getting "crumbled" product most of the time. Thank you for changing the shape. I'm very pleased!!
Response from Honest PawsMay 2, 2024
We're thrilled to hear that you love the new shape of our CBD bites, Kathleen! If you need anything else, just give us a shout. ~Gina 🐾
Karen V.
Products arrived as promised and securely packaged.
Response from Honest PawsMay 2, 2024
Thank you so much for your feedback, Karen! If you need anything else, just give us a shout. ~Gina 🐾
DawnR
Calm works great for my three small dogs!
Response from Honest PawsMay 2, 2024
So happy to hear that our Calm is working great for your three small dogs! Thank you for choosing Honest Paws and we are always here for you! ~Gina 🐾
Joanne M.
My express order took to long to
Response from Honest PawsMay 7, 2024
Thank you for sharing your feedback with us. We regret to hear about the shipping of your order. Please know that this is certainly not the experience we aim to provide our customers. We appreciate your patience and understanding and will consider your comments as we strive to improve our service. Please don't hesitate to the email we sent you. ~From Your Honest Paws Family 🙏🏻
MV
Everything was as listed and seems to work well. The only thing that I could see as a negative is the shipping seemed to be a little extensive. It took over a week but in all fairness I’m also used to Amazon shipping and I don’t feel like giving any less of a review is fair to Honest Paws
Response from Honest PawsMay 2, 2024
Thank you for sharing your experience with our shipping! Our team will definitely improve on this and make sure that your experience with us will be as smooth as possible. If you need anything else, just give us a shout. ~Gina 🐾
