The leather bar stools with metal frames are of pretty good quality and feel sturdy. The only downside is the delivery time—since they ship from a warehouse in China, it takes quite a while to arrive. I placed an order on 12/11/25 and received it today on 1/5/26. Overall, I’m satisfied with the purchase once they finally arrived.
Response from HomeyfadJan 6, 2026
Dear customer,
We’re glad to hear that you’re satisfied with the quality of our product.
We also appreciate your feedback regarding the longer order lead time. We are fully aware of this issue and take it very seriously, and we are currently working actively to find solutions to improve it.
Thank you for reaching back out to us. We would ask nothing else but to give you an excellent service and a happy customer. Your satisfaction always matters to us.
Thank you for your support and understanding of HomeyFad.
Sincerely,
HomeyFad Team
Email(ONLY ONE): [email protected]
Official Website: https://homeyfad.com/
MB
Michael B.
Great and quick customer service…
Great and quick customer service responses!!
Response from HomeyfadJun 12, 2026
Dear Michael Bullock,
Thank you so much for your feedback!
We are really glad to hear you had a positive experience with our customer service team.
We truly appreciate your support!
Best regards,
HomeyFad
HL
hart L.
2+ month lead time
I ordered from Homeyfad November 29th with a delivery advise of late December. The order wasn’t fulfilled until end of December which means wasn’t shipped from their warehouse in Yantian. It won’t arrive into LA/LB until 13th January and then needs to move across the country. I wouldn’t have ordered if I had known. Definitely won’t use them again. Let’s see the quality when it arrives…
Response from HomeyfadJan 4, 2026
Dear customer,
We apologize for the inconvenience caused by the shipping delay.
To make up for this, we’ve upgraded your order to expedited shipping and emailed you the tracking details. Could you please confirm whether you have received it?
We truly recognize our mistake and are taking immediate steps to improve. Thank you again for your patience and support.
Sincerely,
HomeyFad Team
Email(ONLY ONE): [email protected]
Official Website: https://homeyfad.com/
HS
Hilary Stanley N.
SCAM!!
I placed an order over 2.5 weeks ago and it still says processing. I should see something by now saying it has shipped. No customer service at all!!
Hilary Newbold
Response from HomeyfadJan 4, 2026
Dear customer,
We apologize for the inconvenience caused by the shipping delay.
To make up for this, we’ve upgraded your order to expedited shipping and emailed you the tracking details. Could you please confirm whether you have received it?
Thank you for your patience.
Sincerely,
HomeyFad Team
Email(ONLY ONE): [email protected]
Official Website: https://homeyfad.com/
NK
Nouman K.
Avoid This Company at All Costs
I placed a $3,000 order with this company and weeks later I have received absolutely nothing. Shipping timelines are completely fabricated, and the so called expedited option is meaningless. My order sat for over two weeks before even moving, and every update I received turned out to be false.
Customer service is beyond awful. Emails are met with excuses, contradictions, or outright lies. They will say whatever they think will delay you a little longer. One message says the order is processing, another claims it shipped, then suddenly it is backordered again. There is no accountability and no transparency.
At this point, I genuinely believe this company is operating dishonestly. Once they have your money, you are on your own. I am now days away from filing a chargeback because that is the only way to protect myself.
I am leaving this review as a warning. If you are considering ordering from this site, do not. You will waste weeks of your time, thousands of dollars, and be left chasing excuses. Worst online purchase experience I have ever had.
Response from HomeyfadJan 4, 2026
Dear customer,
We sincerely apologize that our service has caused you disappointment and frustration.
Could you please send your order number to our official email address? We will then update you with the latest status of your order.
Thank you for your patience.
Sincerely,
HomeyFad Team
Email(ONLY ONE): [email protected]
Official Website: https://homeyfad.com/
HW
Hillary W.
Order HF6903
***Update February 25th
Homeyfad promised me a partial refund of $30. They are now ignoring my emails and have not issued the partial refund. I would like my refund.
I placed an order on Christmas Eve and received an order confirmation but nothing else. I reached out to the customer service email today and am waiting to hear back. After reading these horrible review I am almost certain the stools I ordered won’t actually be leather as promised. Or that something else will be wrong with them. I will update this review when I get a response.
Response from HomeyfadJan 4, 2026
Dear customer,
Thank you for your patience.
We truly understand your concerns about your order. We have already replied to your email promptly with the latest status update of your order. Please feel free to reach out to us anytime if you have any further questions. We are here to assist you.
Thank you for your understand!
Sincerely,
HomeyFad Team
JA
Jay
Premium Prices, Alibaba Shipping Time. SCAM
My $3,000 order supposedly shipped. It took them over 15 days just to process the shipment, and now it says it will not even arrive at the port for another 15 days. This is their so called “expedited” shipping. What a joke.
Why would anyone pay premium prices for items you can literally find on Alibaba for half the cost with the same shipping timeline? This website is a scam. Customer service is terrible and all they do is lie and stall.
If my chairs are not here by 1/15, I am filing a chargeback with my credit card company. I also had another cart with over $10,000 worth of items ready to purchase. That is obviously not happening anymore.
If you are considering ordering because you see a nice piece of furniture, save yourself the headache. Find it on Alibaba or Temu. It will be the same or faster shipping and guaranteed to be cheaper.
Response from HomeyfadDec 23, 2025
Dear customer,
We’re very sorry to hear about your experience and understand your frustration. This is definitely not the experience we want our customers to have.
We would like to clarify that due to international transportation and the special nature and size of the goods, shipping times are different from domestic deliveries, which is normal. The shipping time displayed on our website reflects the standard international logistics process. If there is any delay caused by our mistake, we will absolutely take responsibility and will not avoid it.
To help us check your order status and resolve this as quickly as possible, please contact us directly by email and include your order number in the message. Our support team handles all order inquiries via email so we can properly track and document each case.
Once we receive your email with the order number, we will review the shipping status and get back to you with a clear update as soon as possible.
In addition, we apologize for not being able to respond in a timely manner due to a high volume of inquiries. Thank you for your feedback. We are actively addressing this issue and are committed to improving our customer service to provide a more satisfactory experience for our customers.
Thank you for your patience, and we appreciate the opportunity to assist you.
Sincerely,
HomeyFad Team
DI
Dina
I had a great experience with HomeyFad
I had a great experience with HomeyFad. The lamp arrived well packaged and looks even better in person. The quality feels solid, and the warm light creates such a cozy atmosphere in my home — exactly what I was looking for.
Customer communication was smooth, and everything went as expected. I’m really happy with how the lamp fits into my space and would definitely recommend HomeyFad to anyone looking for stylish home decor pieces.
Response from HomeyfadJun 12, 2026
Dear Dina,
Thank you so much for your thoughtful review!
We are really happy to hear the lamp arrived safely and that it looks even better in person. It is great to know the warm light and quality are creating the cozy atmosphere you were looking for.
We also appreciate your kind words about our service and communication. Thank you for your support and recommendation!
Best regards,
HomeyFad
