Home InsteadReviews of homeinstead.com

I went for an interview in the cork south office, did the interview, completed all training, I had holidays booked ever before the job which I explained, they wanted me to come in and sign contracts which I agreed got a call from the manager, she was closing my application, I was treated so bad, avoid this office

racism and slavery in Guildford

I have worked for Home Instead Chichester for 2 months now and it is the nicest, friendliest place of work. The Care-Pros are amazing, our Client team are amazing, everybody in the office and out on the field go that extra mile to make you feel welcome and help in anyway they can. Lots of opportunities to develop, I can't fault them (Chichester GB)

After training and starting work at home instead Worcester, I was not informed it would be a zero contracted hours… so as I wanted to further my career in care, I got offered a job with the NHS to work and train as a nurse associate and get a degree. I got a voice mail from the manager Karen very rudely asking what is going on, as had received a reference for me, she called me into the office and asked what it was about , when I explained I wanted to further my career in care and be a nurse associate, she snotty said “ and what is that” so I explained I’d get a degree in nursing. She said I was not a fit for home instead and would not go past my probation, which is fine by me. I said I would drop my bag of supply’s off but a family member past away, I emailed Karen explaining a family member past away and would get the bag to her the next day….. I received an email from Abby stating that I would not be getting paid for the hours I’ve worked and trained for…. I emailed back stating that By law (Employment Rights Act 1996), your employer must pay your wages on your agreed pay day, I have contacted head office through phone and email and no reply…. Avoid this care service at all cost !!!!!!!!

We couldn’t have been happier with the service and care that we received. Tula in particular was a pleasure to have around at a very hard time. I would recommend Home Instead to anyone. All I ever wanted was for my Mother to pass away peacefully in her own home. This was only possible with Home Instead.

My elderly mother with Alzheimer's got home instead care from 16th January 2024. Unfortunately she went into hospital on 17th Feb 2024 and ended up in a nursing home so home instead had to be cancelled from that date. Whilst I cannot fault the carers that came to see mum for a total of 4 hours only per week I think the company are greedy as my mum has ended up paying £1502 for a total of 20 hours care as she had to pay an initial £200 registration fee and had to pay for 30 days after she went into hospital for no carers caring for her. Rip off company.

lots of reaearch. This 'care' company in my experience was totally inaquate. They failed my Mum in not providing meals, left food to go bad. I had to prompt them in almost all espects of basic care requirements for my Mum. They were useless and staff changed far too often. Care staff wages very poor compared to other care companies. I changed to a far better company called 'Second to None'....total turn around for my Mum...I didnt need to supervise them. There isn't an option to provide zero stars

Outstanding care for my mother, took notice of all medical directions and all carers were a joy . would always recommen