Brian L.
Dissapointed
Didn't understand how little you do for the reduced commission.

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Home Bay (homebay.com) has 255 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Brian L.
Didn't understand how little you do for the reduced commission.
Shirley V.
the Pricing was good. However for someone who hasn’t done this before it can be challenging. When it came to negotiation they weren’t very helpful. If you need to sell and your not making money on your property this is the way to go.
David M.
It was an easy process and the savings were uncomparable. It's rediculous how much you will pay a realtor for this service. Unless you live in or close to the home you're selling it will be more difficult to use Homebay though as you are the one to show the house.
Gary M.
We did a little work ourselves with Homebay, and saved a ton of money on selling fees on a $895k home sale. They were very responsive and helpful, although a bit slower sometimes than having a personal listing agent. But the whole process went very well and we highly recommend Homebay.
Dana D.
Lousy website. It was obviously not even in beta mode. Would not use again. Wouldn’t recommend for first time sellers.
Response from Home BayAug 6, 2018
Hi Dana, We know it was hard using our starting product. However, we have upgraded a plethora of items in our platform to provide any seller the best in class user experience possible. This wasn't easy for our clients initially, you were one of them, but after time, some excellent hires, and a lot of diligence we've upgraded our product to better service our clientele. That said, if you would like to be apart of helping us with our next round of features and edits, please call us and provide us input, you feel you would benefit from and others as well. Thank you again for your feedback, its vital for us to learn from our flaws and make the experience better each day.
Julieta S.
Homebay provides the service you need to buy or sell your property. The cost savings are worth the work you put in to doing the footwork setting your appointments and showing your property to prospective buyers. All you need is access to the internet, read, and follow instructions. I would highly recommend Homebay and its team of experts.
Susan S.
The sale of my house with Homebay went well. My agent or others were available to answer questions and steer me in the right direction. The only negative was that they were not familiar with this market-I was the first listing in this area and it took a few weeks to be able to be listed on the local MLS. Once this was rectified, things went smoothly. My purchase experience with Homebay of a condo has been less than satisfactory. I feel that my agent was more focused on closing the sale than addressing my concerns over condition of the property. I feel I had to pay market price for a property that was cosmetically marginal and hiding many issues. An energy consultant has come out and confirmed I need to replace all 11 windows due to leaks. I have had multiple plumbing calls for the only shower, the gas stove still does not function properly and will require a service call. My agent refused to negotiate a professional clean of the property despite multiple requests so I moved into a grime encrusted kitchen that required a through scrubbing before anything could be placed in the room. It is now more than 2 months past the date of close and I have not yet received my rebate per contract of half of the commission for the sale. If it were not for this rebate, I never would have agreed to the sales price, which I thought was too high given the condition. The first check was sent to the physical address which was not my mailing address (mailing address was provided). That check was cancelled and re-issued, but has never arrived. We arranged a timeline for an overnight check which was not adhered to. My agent was obviously frustrated by the system not working, but has not been overly helpful in resolving the issue. At this point I am contemplating legal action as I do not see any other remedies.
JM T.
My wife used them and I would chime in from time to time but I have to admit: Awesome customer service with professional services every step of the way. We saved so much money which I tucked away for my Son's College Fund. Really happy here!