Home BayReviews of homebay.com

I had some problems in the beginning getting my messages through then got better. Need some better guidance from agents when it comes to set up of showing the property for best results. As far as required duties there needs to be more communication on who is responsible for doing these and when. Over all the experience was good but I think there might be some overall advantages to having an agent to contact potential buyers which have viewed the property.

David is a very good broker but using Home Bay was difficult with regards to actually selling the home. Many realtors mentioned that they did not like using a brokerage like Home Bay and that turned sellers off. I wish this wasn’t the case. Like I said, David was great and very communicative.

1. The selling of a home is already a very stressful experience, Home Bay needs to communicate more effectively with the seller on key moments throughout out the selling. I do Understand the model of Home Bay is a low cost, seller does many of the tasks and not a full scale agent, but I am talking about basic facts communication, this is missing there 2. I was not consulted on selecting the escrow title company at all, according with the agent this was the "default". The title closing escrow company CalTech is truly deficient on handling communication with seller. To this date, 6 days after the closing, I have not received YET the settlement page that discloses all of the funds and fees charged. Further when officers there do not have the information they do not answer their phones or return messages. Cal Tech receives from me 1 star if only because the effort 3. I do appreciate and like the money I saved on selecting HomeBay

Home Bay is a not-quite-ready for prime time service to sell a house. The agent was never available. The buyer's agent was often left in the dark. An appointment was not relayed to the seller, so it caused an expense on the buyer that could have been avoided. No advice or resources from Home Bay on repair requests. Just a lot of frustrations that a real agent could have handled. Did I save $5,000? Yep! ...but wouldn't do it over again.

It was after receiving a offer the communication should of been more informative. I had a VA offer and did my own research on the inspections need and completed them within a few days after the offer. Thank God that I researched on my own or the closing would not have gone so easily. I feel that guidance is need for what the sell needs do have done on there part. A simple list of what different types of financial institutions require. Conventional, VA,FHA, and cash buyers. I do like the company and will buy with the company. Please just give more information to the sellers not everyone does the research that I have done.

Bought a house with Homebay in California in Fall of 2018. I saved over $8000 in closing costs...that was when 50% of buying agents fees were shared with property buyer. However I notice only 10% of buyer agent fees are now shared. A high level of proactiveness and tenacity is needed by the buyer to ensure the deal closes smoothly. This was not my first time buying a house. Luckily I still had all the e-documents from a previous purchase using a traditional realtor. I was able to spot and chase up ommissions in the long list of legal documents. I was able to arrange the home, roof, HVAC and pool inspection myself. Homebay arranged the pest report. I instructed Homebay to ask for substantial seller credits which would probably not have otherwise happened. I would be hesitant to recommend given the current rebate. The risk/reward is not worth it at 10%. Thats too bad.

It was good for us. We have our realtor liscense but it’s not valid since we are liscensed in another state. We were able to act as realtors by selling our home but not have to deal with a selling realtor ..... which we tried as our house sat on the market for 6 agonizing months. After using HB we sold our home in one month. Down side was that I had issues access the portal and the HB realtor wasn’t to good.

If you have had previous experience with selling homes, lots of patience and have a home that is in a position for a quick sale, then Homebay may be for you. Otherwise, I would seek a traditional realtor. Here's some feedback for consideration when choosing to go the Homebay route. Review, review, review, double-check and double-check everything including agreements, your listing details and expect no one to catch any errors but yourself. You'll never really work or make any contact with your broker; but a dedicated sales agent that is juggling over 100 other listings so you are not exactly priority to anyone at Homebay. Expect to get 101 different excuses as to why the call didn't get returned timely or you weren't notified timely when someone was interested in your home. For the most part, there's a black hole during the weekend so if there's anything critical that needs attention, be sure to get that addressed before the weekend rolls around. All Homebay personnel work from home and you will soon learn their personal problems as to why they weren't readily available such as doctor's appointments, on a picnic with family, at the movies, I'm voting right now etc... Their yard signs could use some improvement, their photographers they contract with are the BEST that I have seen, their website is good, easy to use; but could use some improvement. Their website is California focused and could use updated information applicable to the other states they are licensed to sell in. Negotiate the Homebay contract. They may promise that if a buyer doesn't have a realtor, you will save money on the buyer's side; but that is not true. They may charge up to the traditional 3% when they refer the buyer to a Homebay agent. In the end, I did save about 2% of the commission which was the reason I chose Homebay so all the headaches aside, Homebay did what was promised, it was just a little too, unnecessarily stressful along the way.