Niks J.
Awesome customer support.
Awesome customer support.
Response from BlueSnapAug 2, 2018
Thanks for the feedback, Niks! We are happy to have you as a customer!

At BlueSnap, we look at payments a little differently. Our All-in-One Payment Orchestration Platform helps businesses accept payments globally and is designed to increase revenue and reduces costs. We provide a comprehensive back-end solutions that simplifies the complexity of payments, managing the full process from start to finish.BlueSnap supports payments through multiple sales channels such as online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. And for businesses looking for embedded payments, we offer white-labeled payments for platforms with automated underwriting and onboarding that supports marketplaces and split payments.And with one integration and contract, businesses can sell in over 200 geographies with access to local acquiring in 47 countries, 110+ currencies and 100+ global payment types, including popular eWallets, automated accounts receivable, world-class fraud protection and chargeback management, built-in solutions for regulation and tax compliance, and unified global reporting to help businesses grow.With a US headquarters in Waltham, MA, and EU headquarters in Dublin, Ireland, BlueSnap is backed by world-class private equity investors including Great Hill Partners and Parthenon Capital Partners. Learn more at BlueSnap.com
BlueSnap (home.bluesnap.com) has 133 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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133 approved reviews, newest moderated first
Niks J.
Awesome customer support.
Response from BlueSnapAug 2, 2018
Thanks for the feedback, Niks! We are happy to have you as a customer!
Dag C.
Sokol the best.
John H.
Held funds, slow response and had to refund customers
Response from BlueSnapAug 2, 2018
Hi John, We are really sorry to hear this. Please send a note to [email protected] and we'd love to discuss how we can help you with any issues or concerns. We like to make sure our customers are happy!
Robert E.
We had extreme difficulty in setting up the service meaning we wear without a provider for 4 weeks (from initial introduction to the point the service was working). I hope the service makes up for it!
Response from BlueSnapAug 2, 2018
Hi Robert, We are sorry to hear this. Please send a note to [email protected]. We'd like to look further into the challenges you had faced during the set-up phase & see if we can do anything to help moving forward. Thank you!
Adil B.
Good, but 15 day for payment is too much..
Rob
Try them over stripe. Much more flexibility and functionality.
Response from BlueSnapAug 2, 2018
Hi Rob, thanks for the positive feedback! Happy to have you as a BlueSnap customer!
Freddy S.
They don't steal your money and they do offer some form of the service they promise...so it isn't a scam in this sense...however what you're told when you sign up and what happens after is very different. Expect to get screwed every possible way from bluesnap. If they can find a way to charge an extra percent here and there they will...all while frustrating the hell out of you with their customer service. Ultimately you'll end up paying a lot if you choose them...so if you have better options, take em!
Mohammed Z.
pre-sales never get back to you Call them and the same happen Sent them many emails, If this happening before I signing up, what would be their customer service after I do sign with them