BlueSnap Reviews | Read Customer Reviews of home.bluesnap.com

BlueSnapReviews of home.bluesnap.com

2.4133 reviews
Administration & Services
800 South Street, Waltham, Massachusetts

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BlueSnap

About BlueSnap

At BlueSnap, we look at payments a little differently. Our All-in-One Payment Orchestration Platform helps businesses accept payments globally and is designed to increase revenue and reduces costs. We provide a comprehensive back-end solutions that simplifies the complexity of payments, managing the full process from start to finish.BlueSnap supports payments through multiple sales channels such as online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. And for businesses looking for embedded payments, we offer white-labeled payments for platforms with automated underwriting and onboarding that supports marketplaces and split payments.And with one integration and contract, businesses can sell in over 200 geographies with access to local acquiring in 47 countries, 110+ currencies and 100+ global payment types, including popular eWallets, automated accounts receivable, world-class fraud protection and chargeback management, built-in solutions for regulation and tax compliance, and unified global reporting to help businesses grow.With a US headquarters in Waltham, MA, and EU headquarters in Dublin, Ireland, BlueSnap is backed by world-class private equity investors including Great Hill Partners and Parthenon Capital Partners. Learn more at BlueSnap.com

BlueSnap (home.bluesnap.com) has 133 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Also known as: home.bluesnap.com
Website: home.bluesnap.com
Category: Administration & Services
Location: Waltham, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BlueSnap reviews

Showing 39 reviews with 5 stars · Clear filters

Mallory
Jul 28, 2025
Andrew was very helpful
Andrew was very friendly, responded quickly and knew exactly what to do to fix both of the issues I was experiencing. Thank you!
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Eli D.
Mar 26, 2025
Andrew was helpful
Andrew was helpful - he had the patience to explain every step in great detail - I learned a lot from his answers.
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Avi
Oct 22, 2024
Great support
Support is always helpful, very responsive via chat or email and gives very valuable information/solves problems very quickly. I used the support several times and they always delivered this way (and again today with Andrew).
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Ken
Oct 16, 2024
Customer service is always available
Customer service is always available, and always helpful.
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Keesha G.
Oct 4, 2024
Fast and detailed answer
Fast and detailed answer
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JYM G.
Jul 7, 2023
We have been processing payments…
We have been processing payments through Bluesnap for many years already. And despite small issues occurred, Bluesnap has been always on top in finding solutions. Recently there has been an issue with the Faster Payments payouts, but we have been working closely with their support and they offered many other options and one eventually worked out. Yes, it took some time but after all the business is going, customers do not need to change their payment channels/subscriptions. Every business faces challenges and how you go through them defines you and makes a good company, like Bluesnap. I wish you good luck guys and many thanks to a great support person Oscar!
Response from BlueSnapJul 26, 2023
Thank you for your kind review! We are so happy to hear you are getting the most out of our Global Payment Orchestration Platform and love having you as a customer!
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Rebecca D.
Apr 6, 2023
Lindsaym helped me a lot!
Lindsaym helped me a lot! She was really thoughtful!
Response from BlueSnapJul 26, 2023
Thank you for your kind review. We will relay your feedback to Lindsay M. on our support team! We are pleased to have you as one of our valued customers.
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Raivo S.
Nov 30, 2022
Customer support is great and helped me…
Customer support is great and helped me with the solution. I've been using their services for a while for my website and everything has been good!
Response from BlueSnapJul 26, 2023
Thank you for the positive review, Raivo! We are happy to hear our customer support team is assisting you and meeting your needs. We truly value your business with us and look forward to continuing working with you.
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