Clare
False Advertising
The light fixture I received was extremely low quality. Internal components (wires, screws, etc) were all very cheap materials. The wire was so thin I could hardly attach them to our cord. There was no grounding wire, which even the cheapest lights I've bought from Home Depot have included. The product was also different from what was photographed on their website. It seems like I received a cheap knock off of what was advertised on their site. Some pieces arrive scratched, others warped. In addition to the clear defects with the product, the shipping took over a month, much longer than what they listed as the original estimate. Additionally, when I reached out to customer service to return the product they stopped responding when I insisted I would return if they provided a full refund.
Response from HomdiyMay 17, 2024
Dear friend, We are very sorry for the bad shopping experience you had. Could you please provide your order ID? After confirming, we will help you as soon as possible. Alternatively, you can contact us through this email: [email protected] We will definitely do our best to help you solve the problem. Looking forward to your reply, have a good day. Homdiy



