HomdiyReviews of homdiyhardware.com

Response from HomdiyOct 23, 2025

Hi,  Thank you for your feedback and for sharing your experience with us. We sincerely apologize for the delay in shipping and for the error with the color of the cords and mount.  We’re glad to hear that our team was able to respond quickly and arrange for the correct items to be sent. Your satisfaction is very important to us, and we truly appreciate your patience and understanding.  We’ll continue working to improve our shipping times and ensure that orders are accurate so future customers have a smoother experience.  Thank you again for your support and honest feedback!  Warm regards,

Response from HomdiySep 27, 2024

Hello. Thank you for your feedback. We're truly sorry to hear about the issues you faced with your order and understand your frustration. Your experience is important to us, and we’re committed to improving our processes. We appreciate your support for the lights themselves and would like to make things right. Please reach out to us directly, and we’ll do our best to resolve any outstanding issues and ensure you have everything you need. Thank you for your understanding. Best regards,

Response from HomdiyAug 15, 2024

Dear Customer, We’re sorry to hear about your experience and we take your feedback very seriously. We would like to resolve this issue for you. Could you please provide us with more details or tell us your order number? We are committed to addressing your concerns and ensuring you receive the support you need. Thank you for bringing this to our attention, and we hope to make things right. Best regards,

Response from HomdiyMay 30, 2024

Dear friend, Thanks for your reply and support, it's our pleasure to serve you. Any problems or needs, don't worry, please contact us, we would help you solve it better. Thanks! Kindly

Response from HomdiyApr 30, 2024

Dear friend, We are very sorry for the bad shopping experience you had. Could you please provide your order ID? After confirming, we will help you as soon as possible. Alternatively, you can contact us through this email: [email protected] We will definitely do our best to help you solve the problem. Looking forward to your reply, have a good day. Homdiy

Response from HomdiyApr 23, 2024

Dear friend, Could you please provide your order ID? After confirming, we will help you as soon as possible. Alternatively, you can contact us through this email: [email protected] We will definitely do our best to help you solve the problem. Looking forward to your reply, have a good day. Any problems or needs, don't worry, please contact us, we would help you solve it better. Thanks! Kindly

Response from HomdiyApr 30, 2024

Dear customer, Thanks for your message. We have provided feedback to our factory and will pay more attention to such situation in the future. Thank you for your advice. Wish you a nice day!