BMeeks
HOLLYWOOD HAIR BAR - BUYER BEWARE
I just wanted to remind everyone of my experience with this so called company.... They forgot to include my apartment number when they mailed it which resulted in it being delivered to the wrong address. When I initially contacted Hollywood Hair Bar, I was told I had to contact Fedex and basically find it myself - normally, it is the shipper who tries to research; after contacting fedex, I was told that Hollywood Hair Bar had to contact them not me...which I knew all along, but it was clear to me that Hollywood Hair Bar knew nothing about "business" and could care less if I received my products or not since they already had my money. It turns out that fedex told them that they forgot to include the apartment number and I did not recieve the package. You would think this was enough for them to issue a refund or replacement products, right? Wrong, I received an email telling me I needed to go to the police station and file a stolen goods reports in order for them to resend the products!! They were not stolen, they were delivered to the wrong address because you forgot my apartment number! I went through PayPal to get my refund but Hollywood Hair Bar lied to them and told them they shipped the products to me - PayPal told me they were able to provide a tracking number indicating the products were shipped so they denied my claim. I never said they didnt ship it, I said they forgot to include my apartment number and I didn't recieve the products - - so needless to say, I cancelled my paypal account too! I was trying to grow my hair back after losing it to chemo - stage 3 breast cancer. This person only wants your money - they could care less if you receive your products or if it actually grows your hair. They probably make their money through first time orders - probably have very few repeat customers because as soon as a problem arises, the customer will quickly see they are on their own! BUYER BEWARE!!