HolisticBags Reviews | Read Customer Reviews of holisticbags.com

HolisticBags Reviews | Read Customer Reviews of holisticbags.com

HolisticBags reviews

430 approved reviews, newest moderated first

Teresa L.
Mar 10, 2025
Great customer service
Great customer service. Answered all emails in a timely manner. USPS messed up and delivered to the wrong pave and holistic bags customer service people made it right and sent me a replacement bag. They really went above and beyond. Thanks!
Response from HolisticBagsMar 11, 2025
Hi Teresa, Thank you so much for your fantastic review! 😊 We’re delighted to hear that you had a great experience with our customer service team. We understand how frustrating shipping issues can be, and we're glad we could make it right by sending you a replacement bag. Your satisfaction is our top priority, and we truly appreciate your kind words! If you need anything else or have more questions, please don’t hesitate to reach out. We're always here for you! Thanks again for your support!
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Tyson S.
Mar 8, 2025
Fast shipping, good quality
A friend got one of the bags and we liked the quality
Response from HolisticBagsMar 11, 2025
Hi Tyson, Thank you so much for your kind review! We’re thrilled to hear that you and your friend are enjoying the quality of our bags. 😊 We take great pride in our craftsmanship, and it’s wonderful to know that it’s appreciated. If you have any questions or need assistance with anything, please feel free to reach out. We’re here to help! Thanks again for your support!
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Dennis W.
Mar 8, 2025
only received 2 of the 5 items ordered…
only received 2 of the 5 items ordered on DEC. 12th 2024
Response from HolisticBagsMar 11, 2025
Hi Dennis, Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. 😔 We understand how frustrating it can be to receive only part of your order. We see that our staff has reached out to you via email to provide support. We’re committed to resolving this issue and ensuring you receive the remaining items from your order. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here for you! Thank you for your patience!
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Mike H.
Mar 7, 2025
Although there were some shipping…
Although there were some shipping delays, your team continued to find solutions and have the items delivered. Thanks!
Response from HolisticBagsMar 11, 2025
Hi Mike, Thank you for your understanding and kind words! 😊 We’re glad to hear that our team was able to find solutions and ensure your items were delivered despite the shipping delays. We always strive to provide the best service possible, and your patience means a lot to us. If you need any further assistance or have more questions, please don’t hesitate to reach out. We’re here to help! Thanks again for your support!💖👜
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GUADALUPE A.
Mar 7, 2025
Beautiful purse first leather purse and…
Beautiful purse first leather purse and to use with a message to remind me who made it possible...Our Lord...thank you God for ALL your blessings....
Response from HolisticBagsMar 11, 2025
Hi Guadalupe, Thank you so much for your heartfelt review! We’re thrilled to hear that you love your beautiful leather purse and that it carries such special meaning for you. 🙏✨ It’s wonderful to know that our products can serve as a reminder of the blessings in your life. We truly appreciate your support and are grateful to have customers like you. If you ever need anything or have questions, please feel free to reach out. We’re always here to help!
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Lori Broadwater B.
Mar 7, 2025
Shipping issue
I had an issue with my shipment and when I contacted the help desk they were very helpful and friendly with the issue I was having. They worked with me to resolve the problem.
Response from HolisticBagsMar 11, 2025
Hi Lori, Thank you so much for your wonderful review! 😊 We’re delighted to hear that our help desk team was able to assist you with your shipment issue. We always strive to provide friendly and effective support, and it’s great to know that we could resolve the problem together. Your satisfaction is our top priority, and we appreciate your patience throughout the process. If you need any further assistance or have more questions, please don’t hesitate to reach out. We’re always here to help! Thanks again for your kind words!
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Peer
Mar 7, 2025
I love the bag
I love the bag. It is a bit creased/dented, I hope it will straighten out as I use it. I would suggest for future bags, send them in a hard box so they will be straight.
Response from HolisticBagsMar 11, 2025
Hi Peer, Thank you so much for your review! We’re thrilled to hear that you love the bag. We appreciate your feedback regarding the creasing, and we understand how important it is for your bag to look its best. We take your suggestion to heart and will certainly consider using hard boxes for future shipments to help prevent any dents or creases during transit. Your input is invaluable in helping us improve our products and services. If you have any further concerns or if the creasing doesn’t resolve with use, please feel free to reach out to us. Thank you once again for your support!
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Paula W.
Mar 7, 2025
A caring organization
The staff was so attentive, keeping me informed regarding the process of my purse being made. The purse is so beautiful and so is the wallet. Both are professionally made.
Response from HolisticBagsMar 7, 2025
Hi Paula, Thank you so much for your wonderful review! We’re thrilled to hear that our staff was attentive and kept you informed throughout the process of making your purse. It means a lot to us to know that you are happy with both the purse and the wallet! We take pride in our craftsmanship, and your kind words truly motivate us to keep providing the best for our customers. If you need anything else or have questions, please reach out anytime. We appreciate your support! 🌟
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