Elizabeth C.
Bag in Good Condition - Box beaten up
The only thing was that upon receiving the item the box was pretty beaten up and I couldn't use it as part of the gift but the bag is beautiful.
Response from HolisticBagsDec 25, 2023
Hi Elizabeth, Thank you for your review and feedback🤗. We're glad to hear that you found the bag to be beautiful and in good condition. However, we apologize for the inconvenience caused by the condition of the box upon delivery. We understand the importance of presentation when it comes to gifting, and we're sorry that the box was not in the desired condition. We appreciate your understanding in this matter. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to let us know. We value your satisfaction as our customer, and we aim to provide you with a positive experience. Once again, we apologize for any inconvenience caused, and we hope that the recipient enjoyed the beautiful bag despite the issue with the box. Thank you for choosing our product and may this festive season bring you happiness and prosperity🎉🎄. Best regards, Sandy




