HolisticBags is a unique store that specializes in crafting high-quality leather handbags inspired by Bible verses. Each bag is carefully designed with Christian symbolism and features a personalized touch with the customer's name engraved on it. The store's products are not only stylish and functional but also serve as a reminder of the customer's faith and values. Whether you're looking for a special gift for a loved one or a treat for yourself, HolisticBags has a variety of styles to choose from that will suit any occasion. As a Christian-focused store, HolisticBags is committed to providing excellent customer service and creating products that inspire and uplift its customers.
HolisticBags (holisticbags.com) has 430 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
holisticbags.com
Website
holisticbags.com
Category
Accessories
Location
Montebello, New York
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: February 2026.
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I have ordered a bag that comes with a free wallet now since December 12th and I have not received them. When I check the tracking, it says that the bag it's on his way, and that has been the case for days. Where is this back coming from that it takes so long? China? It makes me think that the people they have giving it 5 stars is a scam. Can anyone give an ETA?
Response from HolisticBagsJan 8, 2025
Dear Miriam,
We sincerely apologize for the delay you’re experiencing with your order. We understand how important it is to receive your items promptly.
Our bags are made to order, which typically means a total production and shipping timeframe of 20 to 25 business days. While we strive to provide timely updates, sometimes tracking information can be slow to reflect the current status of your shipment.
If you need more specific updates or have further questions, please reach out to us at our contact email. We’re here to help and want to ensure you have a positive experience.
Thank you for your understanding, and we hope to resolve this for you soon!
AL
Alicia
Too many CONS and not enough pros to order again!
The outside of both bags are nice and they seem to be quality made. However, I paid extra for zippers and when I received the bags, the zippers do NOT zip completely from side to side. There's at least a 2-inch gap on each end of the zipper where it's open. So, if my bag falls over, there's a good chance something will fall out of the bag even if it's zipped completely. Plus, there's about 2-iches of extra zipper hanging on the end that actually could have been attached to give more zipper to close properly. If that makes sense. Another disappointment is the lining of both bags. The lining is a bright YELLOW color that doesn't match either bag and it's actually super ugly. I purchased these bags on 11/23/24 in one order but had to pay for shipping per item. In order to get shipping updates, you have to sign up for an app called "shop." Both items were late for Christmas presents and they did come separately. When I contacted the company about the status of my order it took several days for a response. The company is in China, but you don't know until after you purchase. That's very deceiving! Lastly, from the moment I placed my order this company spammed my email to the extreme. Just to leave this review, I had to sign up for "trustpilot." So much hassle and NOT worth the purchase.
Response from HolisticBagsJan 8, 2025
Dear Alicia,
We sincerely apologize for the challenges you’ve faced with your order and appreciate your detailed feedback.
We’re glad to hear that you find the outside of the bags nice and well-made, but we’re truly sorry to learn about the issues with the zippers and lining.
We understand the importance of functionality, and we regret that the zippers did not meet your expectations. Your concerns about the gap at the ends are valid, and we will certainly investigate this issue further. Additionally, we appreciate your input regarding the lining color; we want our products to not only function well but also look great.
Regarding shipping, items can sometimes ship separately, and we’re sorry for any delay this caused, especially during the holiday season. We also appreciate your feedback on communication and email notifications, and we will work to improve this aspect of our service.
Thank you for sharing your experience with us. If you have any further concerns or specific issues, please reach out to us at our contact email. Your satisfaction is our priority, and we hope to resolve this for you.
DG
Deanna G.
Yes the 2nd bag arrived
Yes the 2nd bag arrived. I'm still missing the med bag I ordered for my mother. This 2nd bag again IS NOT "top-grain leather" which is what I ordered and paid for. Again, it is plastic/faux something and cheap!!! The handles/straps are better on this one than what are on the 1st bag I received. Again it arrived wrapped in a plastic bag and was all
squished. You folks are rip-off artists. I will tell everyone to NOT order from you ever!
Response from HolisticBagsJan 8, 2025
Dear Deanna,
We sincerely apologize for the issues you’ve faced with your order.
We want to clarify that items can sometimes be shipped separately, which may explain the missing medium bag. Regarding the material concerns, we take quality very seriously and would appreciate the opportunity to address any specific issues you’ve encountered.
If you believe there is a quality problem, please reach out to us at our contact email so we can assist you directly.
We truly value your feedback, and we’re committed to improving our service.
Thank you for bringing these matters to our attention, and we hope to resolve this for you soon!
RK
Ricky K.
Holistic Bags
Elaine, Jennifer and the whole staff at Holistic Bags are wonderful people to work with. If you have questions, email them and they will answer back very quickly. Most importantly, they are good Christian people and you can see that in the way they respond
The items I ordered are far and away more than I expected. The craftsmanship and the attention to detail is superb, you can tell they take pride in their work.
I will definitely order from them again and I would recommend them to anyone.
Response from HolisticBagsJan 11, 2025
Dear Ricky,
Thank you so much for your heartwarming review! We're thrilled to hear about your positive experience with the entire team at Holistic Bags. Your kind words about their prompt and caring responses mean a lot to us.
We're delighted that the items you ordered exceeded your expectations. It's wonderful to know that our dedication shines through in our work.
We look forward to serving you again in the future. Your recommendation means the world to us!
RH
Robert H.
The one bag I recieved was for my…
The one bag I recieved was for my pastor, which she loved. As far as the communication with this company little slow but could be where very busy during the holiday. The product is worth the wait and the price so if you want to get it for a gift order a mo early so you will have it in time. I AM VERY PLEASE WITH THE PRODUCT. I would show pictures but didt get any when I gave my pastor her but when I get my mother in law I will post pics.
Response from HolisticBagsJan 11, 2025
Dear Robert,
Thank you for your detailed review! We're delighted to hear that your pastor loved the bag and that you are pleased with the product.
We apologize for any delays in communication during the holiday season and appreciate your understanding.
Thank you so much for being a valued customer and for your support!
CM
Cyndi M.
Daisy medium bag with hummingbirds
Purchased the Daisy medium bag with hummingbirds. The bag is difficult to zip. It appears part of the zipper was not sewn correctly. It takes 2 of us to zip it up. Frustrating. Additionally I thought I promised a gift of a wallet with the bag and never received it. The bag is gorgeous!!! Just wish it functioned better.
Response from HolisticBagsJan 8, 2025
Dear Cyndi,
Thank you for sharing your feedback about the Daisy medium bag!
We’re genuinely sorry to hear that you’re having difficulty with the zipper. It’s important to us that our products not only look beautiful but also function properly.
We appreciate your patience and want to resolve this issue for you. If there is a specific quality concern, please reach out to us at our contact email so we can assist you directly.
We also apologize for the confusion regarding the promised wallet. Your satisfaction is our priority, and we want to ensure you receive everything you were entitled to.
We’re glad to hear you find the bag gorgeous, and we hope to make your experience with us a positive one moving forward. Thank you for your understanding!
MB
Monica Blankenship M.
They are cheap and ugly
They are cheap and ugly. Tbis was a Christmas present took forever to arrive. I ended up having to get something elae. Glad i did after seeing them.
Response from HolisticBagsJan 8, 2025
Dear Monica,
We sincerely apologize for the disappointment you experienced with your order. We understand that receiving a gift that doesn’t meet expectations can be incredibly frustrating, especially when it was meant for a special occasion like Christmas.
We take pride in the quality of our bags, and we’re sorry to hear that they did not meet your standards. If there are any specific quality issues you encounter, we encourage you to reach out to us at our contact email. Your feedback is important, and we want to ensure we address any concerns you may have.
Thank you for sharing your thoughts with us!
DU
Dru U.
I would love to give a review of the…
I would love to give a review of the bag itself but I still have not received it. I ordered it in November 2024, was told it shipped on December 10, 2024 here it is January 2025 and I still have not received the bag. I would love to recommend this company but in good faith I cannot.
Response from HolisticBagsJan 8, 2025
Dear Dru,
We sincerely apologize for the inconvenience you’ve experienced with your order. We understand how disappointing it is to await a product, especially after placing your order in November and being informed it had shipped in December.
As our items are made to order, we typically estimate a total production and shipping timeframe of 20-25 business days. We’re truly sorry for any delays beyond this timeframe and for the frustration it has caused.
We want to ensure you receive your bag as soon as possible. If you’d like to track your order or have any questions, please feel free to reach out to us at our contact email. We’re here to help and committed to resolving this for you.
Thank you for your understanding and patience!
