DBB
I don’t understand what the big deal…
I don’t understand what the big deal about this thing is. I can tell you one thing my neck does not fit in it and I don’t have an extremely large neck. The base of my skull does and I don’t think that thing feels very good at all. Why bother trying to return it according to many of the reviews I’ve seen there very difficult how to make a quick buck apparently and screw the customers.
Response from HizooOct 23, 2025
Hi! I’m really sorry to hear that HiZoo wasn't comfortable for you. Everyone’s neck and shoulder shape can be a bit different, so sometimes adjusting the position a little higher or lower helps a lot. If that still doesn’t work for you, no worries you can return it for a full refund or exchange for a different device. Just reach out to us at [email protected] and we’ll take care of it right away. 💛




