BK
Edited review
Ok, as I promised Edwin, here is my edited review of Hismith. I ordered the products on 5/2/2019. I just received the product today, 5/14/2019. From the place of origin, this is an average delivery time, definitely not worth the expedited fee of $20 USD. the order was shipped out on 5/9/2019, that's 7 days for expedited charge. The delivery is through DHL. When I wasn't seeing anything going on the first week, I tried contacting them through their email and their chat online numerous times without any response. After making my initial review on here I was contacted immediately by Edwin. It seemed the main concern was getting his 5 star review, but that's my opinion. I understand the time difference between the U.S. and Hong Kong, but repeated non response is just that. After the first reply he sent me, we have stayed in touch regarding this order and he has been quick to respond. Now for the items. I ordered the machine with accessories, I wouldn't recommend the package deal. Order the machine and order accessories separately. The package accessories are not the same quality and the package they came in had an odd odor to it. My wife likes the additional one better also. To wrap this up, despite a very poor start, we are happy with the purchase and hope to have great success with the product. It works great and has smooth movement. Some of the plastic seems cheap, but is all working as expected. Thank you Edwin, here is your 5 star review.