Hippo InsuranceReviews of hippo.com

Terrible customer service. Trying to cancel my policy after I sold my house and they made it much more difficult than needed. Mack and Francis were specifically not helpful. Talking in circles and not answering my questions. Never again!

They couldn’t possibly be a worst insurance company. Slow claims processing and they partner Wardlaw Claim Service which is an absolutely atrocious company. I picked them because they were the cheapest and I definitely got what I paid for. Don’t do it. Update 1-I have been contacted by them and will update if they ever quit talking in circles. Update 2- I have submitted an invoice for work done to two different individuals and still haven’t received a penny back. No acknowledgement. No nothing. If you value your home or at least expect an insurance company to do their job, for Christ sake look elsewhere. I have since purchased another policy with lower rates from an actual company with a good reputation (bundle your car and house. Big money saver) and cancelled my policy with this absolutely useless company. Kept the claim open, they do owe me money. Although I don’t expect to see a penny back on a major claim. Learn from my experience and stay far away. They’re not going to help you Update 3- After submitting paid invoice and pics to the adjuster I get a email from another adjuster asking for the same thing I had submitted last week. Good god it’s like a bunch of clowns that run that place. It’s just comical at this point. Almost 3 months after the initial claim and still going back and forth. Update 4- they literally closed my claim before all repairs were done lol. This company deserves to go under. Stay away. Most of these reviews are ai generated. This one is not.

I am extremely dissatisfied and concerned that my personal information has clearly been shared or sold without my consent. I am now being continuously contacted by multiple motor warranty and insurance companies, which indicates that my data has been distributed unlawfully. I have never given permission for my information to be processed, sold, or shared with third parties. This is a direct violation of the Protection of Personal Information Act (POPIA), which protects consumers against exactly this type of abuse. This behaviour has resulted in ongoing unsolicited calls, amounting to harassment and a serious invasion of my privacy. I demand that: My personal information be immediately removed from all databases Full disclosure be provided on how my data was obtained and shared Confirmation that no further processing or distribution of my data will occur If this matter is not addressed urgently, I will escalate it to the Information Regulator and pursue further legal action. This is unacceptable and must be rectified immediately.

I live in Southern California and home insurance is usually hard to get and very expensive. Hippo has provided with great coverage at reasonable price.

My second year saw a almost twice my previous premium and no roof coverage. WHO DOES THAT!!!

I am very disappointed with Hippo. I have been a loyal customer for some time now. Hippo is taking advantage and has raised the price of my home insurance by a $1000 more a year! Because competition is less, Hippo is now gouging its customers. Knowing that there are less companies in California, Hippo is abusing us. I hate greedy people. Most people can't afford living expenses today, and to add to that is evil. Insurance companies are the biggest ripoff businesses taking in more money than they ever pay out. And endless profits and the customer just pays with no return to speak of. This is an outrage. And the other few companies are no better. The world is full of wicked people whose only reason to live is to bring misery on others. Hippo use to be a standard of fairness and economic customer consideration above the rest, but since the company changed underwriters, usury is the new game. I can not recommend Hippo any longer.

Everyone at Hippo Insurance has always been very easy to communicate with and very helpful. We are disappointed that or rates went up. We are in a safe are, have security monitoring the development and we have had no claims. Being in our mid 80's, it's difficult to understand the increase. Experience date was sometime in Feb, Not necessarily the 13th

Rates got to high and I never could log into website