HINOMI INCReviews of hinomi.co

Perfect Shipping and Handling times. Support gets back to you in less than a day and item quality is just perfect.

In a realm filled with monotonous AI replies, HINOMI customer support stood out as a refreshing change. Initially, I believed our HINOMI chair needed fixing (it turned out to be a different brand of office chair). After reaching out to their customer support via email, I received a quick response within thirty minutes. In the business world time is money; hence, a prompt response is greatly valued. Collaborating with them to find a solution was a delight. Upon closer inspection, it became clear that the chair in question was not from HINOMI. I can say with certainty that if we ever need help in the future, HINOMI will ensure a smooth and hassle-free process.

Had an issue with the armrest that was quickly address and troubleshooted. When s new party needed to be ordered it was all provided to me and quickly. Thanks

Super expérience avec le service ! J'ai commandé une chaise de bureau sauf que la taille était trop petite, ils m'ont donc envoyer un verin plus grand afin de résoudre mon problème. Gentillesse et sympathie était présent chez l'opérateur qui m'as pris en charge

I purchased the chair and upon assembly I noticed the left arm rest was loose. They offered the extended warranty and after qualifying I took videos of the issue and sent them to support. I figured I had a wait but the next day they responded with two images and a video on the procedure. After failing I reached out and they provided a more in depth guide. This proved to be the method and after a short time the arm rest was tightened. Some mfg takes their sweet time but not Hinomi. They responded within a day. Not many will provide such service in today’s world. Most just want your $$ and reaching out is almost non existent. I am totally satisfied with their product and I will recommend them to others.

Extremely responsive, polite customer service

Min was fast and precise. Very kind person. So it's a perfect service!

I had a support request, and the support gave me all the tools to help me around. Highly suggest!