HINOMI INCReviews of hinomi.co

I ordered Hinomi’s H1 Pro chair. I thought it was a really good price considering all the features you get with this ergonomic chair. I had been looking for one in my own country, but they were simply too expensive for what you got for the money. To speed up the delivery for me, they shipped the chair with a standard gas lift and sent the gas lift for the size I had ordered in a separate package. Unfortunately, the postal service had damaged the package containing the separate gas lift, so it wasn’t in the package when it arrived. I received very quick assistance from Hinomi, and they contacted the delivery company to find out what had happened. At the same time, I got a partial refund on my purchase, and they sent me a new gas lift for free as soon as they had it in stock. Everything went smoothly—thank you, Hinomi!💪🏼

Customer Support was responsive, clear and efficient. They shipped me a replacement arm immediately, with an instructional video. Definitely recommend!

Great customer support, responds quickly and effectively. I am very happy with the product and the level of service from Hinomi!

Communication was consistent. I presented the evidence of a misalignment and options to resolve the issue were given to me within 1 week. A replacement back was sent and resolved the issue. This was over the holiday season so delays were expected but I found it reasonable. Thank you support team!

Customer support was outstanding. When my shipments got stuck, they were prompt in contacting the shipping company to get my package found and pushed through. Package arrived before Christmas in good condition. One of the arm rests were a little loose but nothing I couldn’t fix myself. Otherwise, I love my Hinomin H1 Pro Chair!

I've got an H1 Pro Ergonomic Office Chair. Good quality, it seems to be durable, and it is easy to assemble. It's an Excellent chair. And I received an extra gift from the company! Totally recommended!

The customer support I received is next to none. I am grateful for the assistance and more than generous offers to help ease my concerns.

I purchased the X1 Ergonomic Office Chair about six months ago. I could not be happier with its design, comfort, function, and durability. Recently, I noticed a few minor issues I wanted to address: a creaking sound in the armrest and some mesh fabric wear due to the lumbar support rubbing against the upper back panels. I contacted support via email, and the response was supportive and efficient. Vit. T quickly verified the issue and sent replacement parts within two days. There was no consent back and forth or excuses, just quality support. A company's products are only as good as the support they put behind them. Hinomi has won me over, and I will happily shell out money for any of their products.