HimiwayReviews of himiwaybike.com

Beware Himiway is a very irresponsible business. Poor manufacturing!! The front tire release faulted out causing front tire to fall off while our grandson was riding causing multiple injuries. We have read this has happened to others. We have been trying to work with Himiway without going through legally. The promise full refund within 2-3 weeks of returning bike to them. We trusted them and returned bike and it’s 3 weeks and still no refund has been issued.we have been going back and forth since July 2,2024 and now they don’t even respond and don’t even try to contact by phone because it’s impossible no one ever answers or returns call. So BEWARE of this company

I recently ordered and received a D5 Zebra. Ordering process was easy. Himiway kept me informed of my shipment via many emails and fedex tracking. The bike: 750w 48V@20Ah gives is plenty of power for around town and dirt road/trail riding. It is a heavy bike. But it is well built. The payload limit is 400lbs. The rear rack is beefy and wide. Hydraulic brakes are adequate. It would be nice if the brakes had a bit bigger disks. I am an heavier rider so (270lbs) so the front forks are always bottoming out. But for a lighter rider they would fine. Lighting. Rear brakelight is bright. Headlight is great for greenbelt/pathway and city riding. The seat is comfortable for about 20miles then it starts to become a big uncomfortable. I got the torque sensor version. The sensor is a bit unrefined because it is not as responsive as I would like but it is better than a cadence sensor. Maybe there is an adjustment that can be made in the control panel. I have opened it up to PAS3 level and can top out at 28mph. Overall a great value for the price.

Excellent Customer Support. Often w/ new products there is a learning curve and Himiway has been there for me consistently & w/ resolution. That's tough to come by in this exploding E-Bike market. Thx Himiway !

I love this bike. It is a pleasure to ride and easy to operate. The price point was fair and the quality appears to be top notch. I purchased the D3 ST. They have several other models on their website. Check them out.

E-bike E-bike HIMIWAY E-bike Mud Protection Fender Kit HIMIWAY E-bike Mud Pr... FREE Himiway Rear Rack Update with the HELP from (Lora) the missing rack is on the way ass we speak and the errors to the website have been updated and everything made right The bike has arrived and assembly was easy And just want to add that (Lora from Himiway) was absolutely amazing with everything THANK YOU AGAIN LORA So do not hesitate to purchase they will try to go above and beyond Himiway Rear Rack FREE 16 in 1 Repair Tool 16 in 1 Repair Tool FREE Charger Charger Manual The bike is great but on the website says as I added above the free stuff suppose to come with the bike the rack is not there and just would like to have due to the advertising on the website Thank you Paul Allard

Amazing bike- amazing customer service My son damaged the handle and front brake when he slipped through a puddle. Customer service was prompt and super responsive and helped me get it fixed quickly. I was surprised how great they were. Highly recommend.

Ordered a part on 8/27and have no info on order and can’t track order. If the part I ordered fixes my issue going to sell bike and get a Rad e-bike highly disappointed. Worst customer service ever.

I have ordered parts from Himiway support in the past. Even though the parts I needed are not commonly ordered like two complete output terminal panels for two batteries which a shorted controller damaged. Recently, I ordered replacement fenders for my bike which arrived on time.