HimiwayHimiwaybike funded in 2017. We offer feature-rich e-bikes at affordable prices. Himiway Cruiser is the main product, it features 750W motor power, 48V Samsung battery, 26 inches wheels and more. It is an all-terrain e-bike that will help you conquer most of the rugged terrains easily and safely. Experience your all-terrain ebike now!
Himiway (himiwaybike.com) has 509 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Vehicle Repair & Fuel · Compton, California
Excellent
Vehicle Repair & Fuel · Vista, California
Excellent
Vehicle Repair & Fuel · Mountain View, California
Excellent
Vehicle Repair & Fuel · San Francisco, California
Excellent
509 approved reviews, newest moderated first
Roy R.
Freya correctly diagnosed a faulty pedal as the cause of a clacking noise on each revolution on my brand new Zebra. I went to a local store and bought a pair of pedals (for $45). That corrected the problem!! Himiway credited my account for $20.00.
Response from HimiwayOct 11, 2025
We’re happy to hear that Freya could help identify the issue and that your Zebra is now riding smoothly! Thank you for sharing your experience and for your trust in Himiway. ⚡
Joey S.
Freya has gone above and beyond to help deal with the issues I'm having with my bike motor. Helped line up a proper replacement even after the site listed the motor as no longer available. Also very appreciative about working with my situation being outside warranty literally a day after the issue came up.
Response from HimiwayOct 11, 2025
We’re thrilled Freya could go above and beyond to help with your motor replacement, even outside the warranty period. Thank you for your patience and for choosing Himiway — we’re always here to support you! 🙌
Brent F.
We purchased a Himiway Zebra Step-Thru Electric Bike and have absolutely loved it. I recently purchased their child/pet trailer and when it showed up, they accidentally sent the wrong one. I emailed them about the error and they quickly got it corrected. Very happy with my purchase and their customer service.
Response from HimiwayOct 11, 2025
We’re so glad to hear that you love your Zebra Step-Thru and that the trailer issue was quickly resolved! Thank you for sharing your experience — your satisfaction is our top priority. 🌟
Jose R.
The bike looks and feels great. Instructions were a little confusing at first as there were a few extra screws and brackets included in the box. Initials test rides was perfect. After my son rode the bike to go to school he told me the battery was dying quick. Sure enough he only got 19 miles on the first charge. Than as we took pictures for proof he only got 38 miles on the second charge. Not even close to the 60-80 miles per charge that is advertised on the Himiway website. Customer service has been quick to respond but we will see if they fix the issue. The return policy is ridiculous as well. You must retain the original box and packaging lin order to get a full refund not to mention you will also be charged $200 return fee. Had I known, it would have been this way after only two weeks of owning the bike perhaps I would have kept the packaging. Let's just see how this customer service goes. All in all, love the bike just not the weak battery life.
Response from HimiwayOct 11, 2025
Thank you for your detailed feedback! We’re glad you love the bike itself, and we appreciate you bringing the battery issue to our attention. Our team will continue to work with you to resolve this — your experience helps us improve. ⚡
William H.
I run an e bike rental business and the support and their prompt responses and solving any issues as soon as possible is amazing. The best e bike company out there!
Response from HimiwayOct 11, 2025
We’re honored to support your e-bike rental business! Thank you for trusting Himiway and for recognizing our team’s prompt assistance. We’re proud to be part of your success. 🚴♀️💨
Frank O.
damaged my wiring harness on my cruiser and emailed support on a Sunday. They responded next day first thing and had one ready to ship and an invoice. easy peezy and quick!
Response from HimiwayOct 11, 2025
We’re happy to hear that our team could respond and get your wiring harness ready to ship quickly! Thank you for sharing your experience — smooth and fast support is what we strive for. ⚡
Mathias
Habe am 07.04.2025 eine sendungsnummer über PayPal erhalten in der steht das die Sendung von JDL angekündigt wurde. Seitdem keine Zustellung. Telefonisch nur vertröstet.
marten-willem N.
Die Bikes an sich sind Super, nur der technische Support und das Verständnis von Kundenservice ist Katastrophal. Kunden warten ewig auf Ersatzteile und die Händler bekommen die entstandenen Kosten nicht erstattet. Schade die Bike´s hätten potenzial zu mehr!!!