Jose
Having a app was great
Having a app would be great. 5 stars after checking this is an app Additionally, 5 stars in speed, change rate and customer service. Creating receipts from WhatsApp is awesome. The process to log in is understandable, makes sense, but I would appreciate something easier. And I haven't seen a process for beneficiaries in case of death. Maybe it exists, but I hope it is not as in Wise, where a friend of mine was struggling to enherit their money when her husband accidentally died.
Response from HiglobeOct 2, 2026
Hi there, Thank you so much for taking the time to leave such a detailed review. We’re thrilled to let you know that our mobile app is now available! It should make accessing your account and managing your transfers much easier. We also truly appreciate your feedback regarding the login experience and beneficiary processes. Insights like yours are invaluable as we work to continuously improve our platform. Thank you for choosing us, and please don't hesitate to reach out if you need anything else!