HiglobeReviews of higlobe.com

Response from HiglobeOct 4, 2026

Hi, Ana! We appreciate your review. At Higlobe, we offer the commercial exchange rate during business hours - Monday - Friday from 09am to 5pm. Outside of business hours, the rate is based on USDC buy and sell demand and may differ from the commercial rate. We work this way so we can offer PIX withdrawals 24/7. Since the commercial rate is only available during market hours, we provide this option for customers who want to withdraw outside of market operating hours. Please let us know if you need any assistance. Higlobe team

Response from HiglobeSep 2, 2026

Apreciamos tus comentarios, muchas gracias por tu retroalimentación. Estamos trabajando en mejorar nuestros procesos de revisión, además de la comunicación con nuestros clientes. Tu perspectiva es muy valiosa y es tomada en cuenta. ¡Muchas gracias!

Response from HiglobeSep 1, 2026

Thanks for taking the time to leave us a review, Rafael! You can count on us to keep delivering a fair and reliable service.

Response from HiglobeSep 1, 2026

Hi, Augusto! Thank you for your feedback! We experienced a temporary slowdown due to an unusually high number of users accessing the site at that time. This has since been resolved, and performance should now be back to normal. We appreciate your patience! Higlobe team

Response from HiglobeAug 31, 2026

Hi, Helen! Thank you so much for the kind words about our support team and the debit card! Just to clarify, our commercial USD rate applies Monday to Friday, 10am–4pm, which can account for the difference you're seeing. Really appreciate your honesty and the 5-star nudge — we'll keep working to make the rates as competitive as possible! 😊 Higlobe team

Response from HiglobeAug 6, 2026

Hi, Arthur! We appreciate your review! Our app was just launched for Apple users, Android is coming! Our support team is always available! Higlobe team

Response from HiglobeJul 24, 2026

Hi, Lucas! Our FX will be the same as the commercial during the commercial hours, but remember that we always guarantee the lowest cost, so in case you have any questions and comments, reach out to our support team.