HiglobeReviews of higlobe.com

Response from HiglobeApr 25, 2024

Thank you for your positive feedback! We're delighted to hear that you appreciated the transparency and speed of our service, as well as the personalized assistance. At Higlobe, we strive to make every interaction secure and satisfying for our customers. Your recognition motivates us to continue providing excellent service. Looking forward to assisting you again soon!

Response from HiglobeApr 19, 2024

We greatly appreciate your feedback, and we want to thank you for taking the time to share your experience with us. Our team is dedicated to continuously enhancing the fee calculation section of our platform to ensure clarity and accuracy for our customers. Regrettably, following a recent update this week, there were some unexpected issues with the new version, resulting in incorrect amounts being displayed to you. We deeply apologize for any inconvenience this may have caused. Nevertheless, rectifying this visualization discrepancy was our utmost priority, and we're pleased to confirm that it has been successfully resolved.

Response from HiglobeApr 10, 2024

We are truly touched to read your review, Nelson. Ensuring our customers have a seamless and hassle-free experience is our top priority. Your feedback means the world to us, and we sincerely appreciate your kind words. Thank you for choosing Higlobe!

Response from HiglobeApr 3, 2024

Hi Yuri! We greatly appreciate your feedback. It's truly rewarding to hear that your experience aligns with the standard of service we strive to provide for all our customers.

Response from HiglobeApr 2, 2024

Lamentamos sinceramente los inconvenientes que has experimentado al intentar validar tu número telefónico en nuestra plataforma. Nos esforzamos por ofrecer una experiencia fluida y eficiente. Apreciamos que te hayas tomado el tiempo para hacernos saber y te aseguramos que estamos trabajando para mejorar este proceso. Por favor, contáctenos directamente para asistirle personalmente y resolver este problema a la mayor brevedad.

Response from HiglobeApr 3, 2024

Thank you for taking the time to share your feedback. We understand your concern regarding the requirement to "write a receipt" and the approval process before receiving your funds. This procedure is in place to ensure the security and compliance of all transactions, even from vetted sources, in accordance with financial regulations. We're constantly working to streamline our processes and appreciate your patience. If you have further questions or need assistance, please feel free to reach out to our support team. Your feedback is invaluable in helping us improve our services, and we're committed to providing a better experience for our users.

Response from HiglobeFeb 22, 2024

Thank you for your kind words! We're thrilled to hear you enjoyed our personalized service. Looking forward to serving you again!

Response from HiglobeFeb 22, 2024

¡Gracias por su excelente reseña! Nos alegra saber que nuestra plataforma ha cumplido con sus expectativas para recibir dinero del extranjero y que nuestro asesor le brindó el servicio atento y reactivo que usted merece. Nos complace que la recepción inmediata de sus envíos contribuya a su experiencia positiva. ¡Agradecemos su recomendación!