Victor Hugo Santos B.
bad email experience
The email with the title "here's the information about your recent money withdraw" doesn't have a single piece of information about my most recent money withrdaw. And it would be really useful to have that documented through email.
Response from HiglobeAug 9, 2024
Hi Victor, Thank you for your feedback! For privacy and security reasons, we do not include withdrawal details in email notifications. The primary purpose of our emails is to alert you to any unauthorized withdrawals that may have occurred. This helps us ensure your account remains secure. If you have any concerns or need further assistance regarding your account, please contact our support team directly, and we’ll be happy to help.