Paulino G.
We didn’t have service for 5 days of…
We didn’t have service for 5 days of the last billing cycle. The customer service was not helpful. Overall disappointing
Response from HighlineOct 7, 2026
We’re very sorry to hear about your experience, Paulino. Being without service for five days is frustrating, and we’re also disappointed to hear that you didn’t receive the level of support you expected when you reached out. Reliable service and helpful customer care are both priorities for Highline, and we appreciate you bringing this to our attention. We’ve escalated your feedback internally so our team can review your experience.



