Highline Reviews | Read Customer Reviews of highlinefast.com

Highline Reviews | Read Customer Reviews of highlinefast.com

Highline reviews

348 approved reviews, newest moderated first

Jessica E.
Oct 25, 2026
The Internet is constantly down and not…
The Internet is constantly down and not working in my area. When it's working it works fine but it has to actually be running. Paying $100 for a service that doesn't always work kind of sucks.
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Cliff L.
Oct 25, 2026
Installation was done at the time it…
Installation was done at the time it was scheduled. Service call was very courteous and with someone I could understand.
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Janis H.
Oct 24, 2026
A few outages none for more than a few…
A few outages none for more than a few hours prompt answering on phone calls allowed me to set up my son as contact for trouble shooting problems quick response time perfect service and speeds
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BONNIE T.
Oct 23, 2026
A very satisfied customer-
I am so satisfied with this internet service. I can connect so quickly at any time. We have had a few outages, but the company notifies us as quickly as possible and for the inconvenience they discount your monthly bill. (I can't say this for my former internet provider.) Thank you, Highline
Response from HighlineOct 23, 2026
Thank you so much for your kind words, Bonnie! We're thrilled to hear you're enjoying your Highline internet service. While we always strive to keep you connected, we know outages can be frustrating, and we're glad our communication and customer care have made a difference. We truly appreciate your business and are grateful to have you as part of the Highline family!
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Linda F.
Oct 23, 2026
Prompt and polite
Prompt and polite. Internet fixed within a short period of time. A service person came to fix didn't try to talk me trough how to fix it myself
Response from HighlineOct 23, 2026
Thank you for sharing your experience, Linda! We're so glad our team was able to respond quickly and get your internet service back up and running. We believe in providing prompt, friendly, and hands-on support when you need it. We appreciate your kind words and thank you for choosing Highline!
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Virginia H.
Oct 23, 2026
Like the service very much
Like the service very much
Response from HighlineOct 23, 2026
Thank you for your kind words, Virginia! We're so glad to hear you're enjoying your Highline service. We truly appreciate your support and are grateful to have you as a customer!
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Mark H.
Oct 22, 2026
Another outage again today not very…
Another outage again today not very satisfied with this service, I may consider another provider!
Response from HighlineOct 23, 2026
We're very sorry for the repeated outages and understand how frustrating it is when your internet service isn't reliable. We know you depend on your connection, and providing dependable service is our top priority. We're continuing to invest in network improvements to strengthen reliability and reduce disruptions. We value your business and would appreciate the opportunity to address your concerns. We have escalated this internally and someone should be contacting you soon. Thank you for bringing this to our attention.
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Deandra D.
Oct 22, 2026
Our service seems to be going out quite…
Our service seems to be going out quite often lately! Not cool! If it continues like this I’m switching back to Kinetic by Windstream
Response from HighlineOct 23, 2026
We're very sorry for the recent service interruptions and understand your frustration, Deandra. We're continuing to invest in network improvements to strengthen reliability and reduce outages. We truly value you as a Highline customer and don't want to lose your business. We've escalated your concerns internally, and someone from our team should be reaching out to you soon. Thank you for giving us the opportunity to make things right.
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