Jessica E.
The Internet is constantly down and not…
The Internet is constantly down and not working in my area. When it's working it works fine but it has to actually be running. Paying $100 for a service that doesn't always work kind of sucks.

Highline Fiber Internet provides fast, reliable fiber-optic internet designed to keep homes and businesses connected without compromise. We focus on delivering consistent high-speed performance, low latency, and dependable service you can count on every day.Our mission is to bridge the digital divide by bringing advanced fiber infrastructure to the communities we serve. We believe everyone deserves access to quality internet, whether for work, education, streaming, or staying connected with what matters most. Currently servicing customers in Michigan, Texas, Colorado, Georgia, Nebraska and Kansas.At Highline, customer experience comes first. From installation to ongoing support, our team is committed to clear communication, responsive service, and continuous improvement based on customer feedback.We’re proud to power stronger connections—online and in our communities. Visit www.highlinefast.com
Highline (highlinefast.com) has 348 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jessica E.
The Internet is constantly down and not working in my area. When it's working it works fine but it has to actually be running. Paying $100 for a service that doesn't always work kind of sucks.
Rory K.
Right after hooking me up for 61.00 a month,you started hooking people up for 30.00 a month for the first year, I think I should have been offered this deal as well or maybe just switch to starlink .
James S.
Poor service
Mary & Jim O.
Tech support tried and failed twice to correct issue
Grady C.
There was an outage recently that took 5 days to remedy. That is way too long. Especially when internet is essential for many now. There was no communication with customers about what had happen and no time line on repairing the issue, even when we reached out to highline.
Maggie & P.
I have to use my cell signal most of the time. Used to be great Internet but not any more.
Fay P.
Down to much and slow and unpredictable on a daily based.
Jason
I’ve had Highline only for a month and have already had three outages…what gives? This is supposed to be reliable fast internet…
Response from HighlineOct 7, 2026
Hi Jason, we hear you, and we understand how frustrating these outages have been. We’ve been investing heavily in the network in your area to improve reliability and your overall experience. While some of the recent outages were out of our control, we know that doesn’t change the impact on you. What matters is that we do everything we can to ensure your service is reliable and there when you need it. Please know this is a top priority for Highline, and we appreciate your patience as we continue making these improvements.