Hibbett SportsReviews of hibbett.com

My black flint 13s has black glue all over the the grey colorway and the bottom of the shoes isn't properly glued they squeak when u walk and the sole is coming apart worm them twice since I purchased them in April

The customer service representatives tell you one thing while ordering and then don't honor their word. Been waiting almost 3 weeks for a price match that should of taken 5-7 business days. Everytime I call I feel like all I hear is sorry but nothing is done. I will not be shopping here again. They treat rewards members like trash! Take your business elsewhere. Some where you are appreciated as a loyal customer!

Ordered shoes on 07/22/23 was told they’ll be here around the 07/26/23, they didn’t arrive so I tracked them, tracking says delivery exception, contacted FedEx and was told problem with address and that I needed to call Hibbett to get it corrected. Called Hibbett and was told I had to wait 5 days after the last tracking scan before the could intervene and that I needed to call FedEx. After back and forth calling and both companies suggesting I should talk to the other, I waited the 5 days. Call Hibbett 08/01/23 and they said they was processing the refund and i should see it in 5 days. I waited 6 and called back..now I’m being informed FedEx returned the package to sender and because of that, my refund won’t be processed until they receive the package. It’s now 08/15/23, no shoes, no dam money back yet. Inexcusable

I ordered a tshirt on 8/5/23. I used the chat function on their so called customer service to follow up today. 10 days later. They are clueless. And condescending as well. This is no way to run any kind of business let alone retail. Shop anywhere else before you use these clowns.

Ridiculous online ordering and customer service. Ordered a some shoes for my wife. Was told they would be here Aug 7 through 9. Today is the 11th. I call customer support and at first started to be helpful, but then as soon as I say I want to cancel my order I don't know if it was a coincidence but he starts breaking up real bad where I can barely understand. Then I hear I'm not sure u can cancel them we have to summit a cancel form to see if it is approved, even through after a 2 week awaiting and it still says processing. I won't shop back here

I ordered an NBA jersey and got socks. When I called customer service to tell them they want me to take the socks back to a post office and return them and then reorder what I already have confirmation that I ordered!

I ordered the Ait Force 1 shadow... They are made of some type of vinyl. I took them to our Nike store, the manager confirmed these were knock offs. These were for my grandaughter. I am SO MAD right now!

Horrible store. Shopped there for the first time for my son school bag,item arrived squashed with security tag not detached. Tried calling the store was on hold for almost an hr finally got to talk to a rude employee. First time and never again!