The Pill ClubReviews of heyfavor.com

Not sure if they suck after the switch from the Pill Club or just that they sucked before and I didn't notice, but it's been a herculean task trying to get my insurance renewed so I can get pills. When I signed up a year ago or so it was super easy and people always got back to you. Now you can text, email, call, and expect to hear nothing for days. The website is hard to navigate - why not have a tab so people can easily update their prescription? Why should I have to text and wait 24 hours just to be told the exact URL? I loved how option 1 was leave a voicemail and it just hung up on me??

I'm a busy person so when I found I could get my birth control delivered automatically to my door and not have to go through the doctor I was so excited and relieved. I signed up for an every three month subscription. My first order came no problem. Then when it was time to refill I never received anything. I gave it some time but then I checked my online account and all it says is that my order is being prepared. It's been like that almost two weeks. Guess I'll go find one that actually works. Don't bother.

I loved the Pill Club and used it for years. Suddenly with the switch to Favor, they’re terrible and incapable. I use one specific brand of birth control that I like and I have always received that without a problem. This week they spontaneously sent me a different one without notifying me. I messaged them to correct the problem, as I am uncomfortable using off brand due to a medical issue in the past, and they randomly canceled my membership. I contacted them as to why my account was canceled and was told (days later) that I have to receive a prescription through a doctor because of my past medical issue (even though this brand is the one I have been prescribed by my doctor and have been using for years through the Pill Club). I never received an explanation as to why they switched me to a different brand in the first place, which was the actual issue. Terrible customer service; what a hassle.

Pill Club was amazing. I have been on the same prescription for years. I recently moved and logged in to change my address only to find that my subscription was cancelled with no notification. Even better, they now will not prescribe again without an in person consult since I had side effects with depo 5 years ago. I can’t afford another doctor visit right now and will definitely not be using heyfavor in the future.

At the beginning I loved it. Then a couple months ago I started receiving propaganda/biased merch. A sticker that looked like an ice cream cone to me, put it on my water bottle then a week later I realized nono, that is not an ice cream cone. It was a sticker of a vibrator with, to put it lightly, semen on it. It was a beautiful art style, but come on seriously? Some of us don't wanna display sex toys on our water bottles. That's what drew the line for me. But last month I got a poster that says "abortion is healthcare". 1: that's leftist propaganda, 2: not all of us who take birth control are democrats. Ot would be nice if it was how it was at the beginning: non political and cheesy funny stickers "life is Gourd" . I take it to lighten my period and make it less painful. I mean honestly it was very convenient and they have decent customer service, but I can't deal with getting propaganda and vulgar stickers. I'm sorry, nothing against the artists it's just not my taste.

Amazing experience so far!!! This company made it SUPER easy for me to get my birth control. The first package I got it literally made my day with the little extra goodies in there. Also I contacted customer service to switch my prescription out of preference and it was very simple. Thank you Favor for making this a fun, welcoming and easy experience.❤️

I can get birth control by other means but since I could do it via text message, I thought why not? Also, they had advertised about also sending morning after pills with the prescription and I decided to give them a try. What a disappointment. It takes forever for someone to review your profile and send a prescription. When they do send a prescription, they will prescribe whatever they supply, not what’s better for you. I explain: they prescribed me a ring that costs 4 thousand dollars. Insurance does not cover it. They wanted me to use the pill, well, I told them I did not want the pill to begin with. So I told them Nuva ring, their answer is that they don’t carry it so I had to call my pharmacy and ask for them to send a prescription transfer - so the hole reason I joined them, which is to have less work for me to do, just fell apart. I know that they can easily write and electronically fax a prescription to a different pharmacy but they want me to spend 30 minutes on hold and do the work for them because they pushed for a prescription that most insurances don’t cover. I do not recommend them. I don’t think that providers should prescribe what they sell.

Absolutely terrible customer service. I've messaged them multiple times and I've emailed and I get no response. It has taken two weeks for them to process my insurance. They finally texted me with the birth control they think is best for me just for them to tell me that my insurance is expired. IT'S NOT EXPIRED. I have called the insurance number to make sure and my insurance is active. Do not waste your time. You are better off getting birth control elsewhere.