Trevor B.
VERY DISAPPOINTED
I purchased a starter on May 27th. On May 28th, I got a confirmation E-mail stating that my parts were shipping, along with a tracking number. I tracked it days later and nothing had happened. Now, 1 week later on June 3, I get an email stating that they "over sold" the part that I had purchased and that they are returning my money in 1-2 days. In return, they gave me a coupon code to save just $3 on a future order. This is my first and only transaction with Hexautoparts. I waited, with my car out of commission, for an entire week just to be told that I am not getting the part that I have already spent my money on. I am now waiting on my money to be returned, so that I can get my replacement part elsewhere. Very disappointed. I am sure there's an explanation for this, but this is still no way to operate.