HexAutoParts Reviews | Read Customer Reviews of hexautoparts.com

HexAutoParts Reviews | Read Customer Reviews of hexautoparts.com

HexAutoParts reviews

715 approved reviews, newest moderated first

Ben D.
Jun 23, 2022
The worst wheel spacers I have ever…
The worst wheel spacers I have ever had. The studs are paper thin. Torqued to spec I have had 3 studs snap in half. DO NOT BUY
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Chris W.
Jun 13, 2022
Great customer support
Great customer support. I ordered a part but then found the part locally and they were fast to refund.
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Oscar W.
Jun 5, 2022
The product was defective it ran 6 days…
The product was defective it ran 6 days have sent multiple emails and no response in warranty or to get a refund will not deal with them again pis poor customer service
Response from HexAutoPartsJun 20, 2022
Sorry to hear that.But we double checked we never receive your emails before so we didn't know your starter is defective.As a seller,it is certain that we respect our warranty.We have contacted you and waitng for your reply.Pls don't worry,we will always be with you till your problem solved.
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Clay P.
Jun 2, 2022
Got wheel spacers that wouldn't fit my…
Got wheel spacers that wouldn't fit my ranger. They said it would in discretion but didn't. Ask for a return # 3 time my only Response was for me to sell them and order some more. No phone # to get a hold of anyone, everything by email. Terrible Experience, DON'T RECOMMEND!
Response from HexAutoPartsJun 6, 2022
Sorry for the unhappy shopping experience.Pls accept our apologies.Could you pls give us another chance to correct it? When to chose the correct wheel spacers,the model of vehicle is just for reference, thickness,centerbore,bolt pattern and thread/nuts are also important specifications. Have you check the above specifications before you ordered? From the previous message,we know you need 1 inch spacers but they are out of stock now,so we couldn't arrange a exchange for you. Have you returned them to us ? If so,could you pls tell us your return tracking number ?Then we will check with our warehouse and issue you the refund in time.Any further problem,you could contact us via website message. Don't worry we will always be with you till your problem was solved.
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customer
Jun 1, 2022
complicated procedure
complicated procedure
Response from HexAutoPartsJun 6, 2022
We mean no offense, but square pay remind us your payments are still at high-risk. At this moment we couldn't confirm you have authorized this purchase and if the cardholders belong to you.Because of the high risk, so we contacted you via emails many times to confirm you have authorized this purchase before shipment. Since you didn't reply us in time so there is delay in shipment.Anyway your package was delivered.Hope you could understand. Best regards.
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customer
May 13, 2022
Hex Auto
Thank you so much for helping me the starter I got for my daughter's car 🚗 is perfect. I truly do appreciate you the price was very affordable and the delivery was quick and simply amazing upon arrival. I would like to say keep up the great work guys you truly helped us out in our time of need I never heard of you but when I googled looking for a starter your information came right up and I am so glad I chose your business. Thank you again and blessings to your company. J.C
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Trace H.
May 12, 2022
Reliable Service
I have a 99 Accord and love that Hex has common parts for this in stock. This is the 2nd time ordering from this site and I love it. Keep up the great work!
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Goc
May 10, 2022
Great seller
Great seller, great products as described. Would highly recommend.
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