Herschel Infrared North America Reviews | Read Customer Reviews of herschel-infrared.com

Herschel Infrared North AmericaReviews of herschel-infrared.com

4.0126 reviews
Industrial Supplies
1445 Woodmont Ln NW, #1075, Atlanta, Georgia

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Herschel Infrared North America

About Herschel Infrared North America

Herschel is the USA's leading brand of Infrared Heaters. Herschel Infrared heating systems provide an efficient, comfortable and sustainable electric heating solution for homes and commercial environments including churches, offices, social housing and the hospitality industry. Herschel Infrared has global distribution and offers the broadest range of infrared heaters available on the market including infrared panel heaters, space heaters, ceiling grid heaters plus outdoor patio heaters. The Herschel Team are passionate about providing the highest quality products and service to their customers.

Herschel Infrared North America (herschel-infrared.com) has 126 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: herschel-infrared.com
Website: herschel-infrared.com
Category: Industrial Supplies
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
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Herschel Infrared North America reviews

126 approved reviews, newest moderated first

Brian C.
Mar 15, 2025
It does not heat at all.
It does not heat at all.
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Susan
Mar 6, 2025
love these so just added another…
we already had 2 of these & just added another..... really love the simplicity of design & the functionality is great.... the company has always been really easy to work with but it is even better now that they have an office in the usa!.... thank you.... love having these in our bathrooms!!
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Scott C.
Mar 3, 2025
Excellence in quality and performance.
Excellence in quality and performance.
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Jacob B.
Feb 27, 2025
weighed a bit more then expected, but a "this feels like it's well constructed" kind of weight!!
Ivan D from support was able to confirm my existing thermostats were compatible, he even dug up the manual online! The Heater, although a bit heavier then expected, looks great and the heat feels great. I'll be coming back to replace my others (competitor's brand IR heaters) as time passes!
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Gary L.
Feb 20, 2025
I find it difficult trying to explain…
I find it difficult trying to explain that a brand new heating panel was unserviceable. Customer service asked me to perform two tests and the results were unfortunate. Without hesitation, C.S sent a new panel to me and now is working beyond our satisfaction. FYI, after installing the new panel, I was free to open and examine the defective panel and after replacing one of the two thermo fuse the unserviceable panel now works....... but it is no longer appropriate for a bathroom
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Roy F.
Feb 19, 2025
Overall great service.
Overall great service.
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Samantha
Feb 19, 2025
I cannot recommend Herschel enough
I cannot recommend Herschel enough! From start to finish, their customer service was outstanding. They worked with me one-on-one to ensure that our heaters arrived in time for our business expansion, and they went above and beyond to meet our deadline. Their responsiveness and personalized approach made the entire process seamless. As for the product itself—absolutely stunning! The heaters fit perfectly into our studio’s aesthetic and have been a fantastic addition. I have never experienced such exceptional customer service, and I highly recommend Herschel to anyone looking for top-quality products with a team that truly cares
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Kris - Fraccavento E.
Feb 17, 2025
Nice looking powerful heater (wall ceiling ounted)
Quick shipping, well packed.
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